No UC payment due to employer SSP backpay

kensiko

calcotti wrote: »

So actually she hasn't lost out - she's up by nearly £200.

Because she had no income in one month she got £317.82 UC.
In the next month she got nothing because the SSP was lumped together.
Total UC for the two month period £317.82.

Had the SSP been paid correctly she would have got UC of £60.52 in each month (assuming no children or LCW).
Total UC for the two months £121.04.

Obviously the above analysis doesn't take into account any housing element if she is receiving one.

That is a fine point and well made! :j
I'm glad someone understands all this and can work it out.

Much appreciated.

calcotti

kensiko wrote: »

That is a fine point and well made! :j
I'm glad someone understands all this and can work it out.

Much appreciated.

It does highlight how difficult it is to budget on UC because of how much it can be impacted by fluctuating income.

kensiko

annandale wrote: »

If it hasn’t closed automatically you need to call the service centre and advise them that there’s been a nil payment. They will close it and then you make the rapid reclaim the same day.

calcotti wrote: »

Are you sure. If the claim still shows as live why would you need to tell them to close it in order for you to open it again?

Just a quick update to this thread as there were conflicting posts. Today was the statement date on the account and everything appears to be OK.

I did keep my eye on the account for the past week but nothing seemed to change. The statements still shows as £0.00 for October and the correct amount for this month. The nil amount for last month seems to have had no knock on effect on the account.

Thanks everyone for your advice.