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Advice needed - email account has been hacked

Can anyone advise me on what I need to do please, basically, I received an email yesterday from the mod of a freecycle group saying my email had been hacked into and an email advertising cheap international calls has been circluated to freecycle members. The mod recognised my name and realised I would not have done this myself so suggested I cancel my subscription and re-set it up with another email address which I did. I then had an an email from what I presume to be another mod from another site saying in capital letters 'you're banned!! removed from the group spammer' - I replied to this mail asking what group they were from and explaining I did not initiate the email but they have not replied.

What do I need to do regarding my mail address being hacked and how do I prevent it in the future? I have anti-virus which is up to date, and I am very careful about clicking on emails so I really don't know what I need to do.

Any advice greatfully received.

Thank you.

Comments

  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    I'm sorry but just because it says it's from you doesn't mean it has been sent from your account and if the moderators had half a clue, they'd know this.

    You can set your e-mail client to show any "sending from" e-mail address you want.

    It's EXTREMELY COMMON for a spammer to use an e-mail address from some poor sod in the "from" field - usually gleaned from forum posts/usenet etc. As ISPs usually block e-mail being sent to multiple recipients, there's no point spamming from someones' actual e-mail server so most spammers run their own e-mail servers.

    For now, just change the password on it if in doubt.
  • zee_2
    zee_2 Posts: 566 Forumite
    use firefox and download free googlemail email, shows every sender,easy format to use....zee
  • zee wrote: »
    use firefox and download free googlemail email, shows every sender,easy format to use....zee

    erm not really what the OP was asking - they didn't want to see who their emails were from and you can spoof a googlemail, gmail, hotmail or a downing street email address just as easily as any other.
  • You might want to make sure your friends have good av and antispyware as well, it could be coming from them.
    Ever get the feeling you are wasting your time? :rolleyes:
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Use a private email address to register for groups and then show a different one anywhere publicly. Yahoo allows you to create multiple incoming email addresses that are all read in the same inbox.
  • Thanks for all your advice and tips. x
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