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Vodafone price rise

forever.insane
forever.insane Posts: 653 Forumite
edited 24 October 2019 at 7:08PM in Phones & TV
Hi,

So Vodafone have emailed me to tell me that their raising the price of my broadband and I'm free to leave, only 3 months into my contract.

TalkTalk are offering a good price and cashback which I want to go with. Can I just sign up online with TT and have them cancel my Vodafone contract or do I need to phone Vodafone myself and tell them I'm leaving first? The email said to call them but I don't know if this is a requirement. Thank you.

Side note, I left talktalk for Vodafone for a £100 Amazon voucher. My VF deal is (was) £22 month. So 3 months is £66. I would have made a profit if I leave :rotfl:

Edit: thought this was the broadband area, I realise it isn't. My mistake.
Thought for the day: each generation of mankind tends to hug the illusion of having reached the culmination of human achievement. Yet, as we scoff at our groping ancestors, so our descendants will surely scoff at us.

-C.F Harriss - Worthing at War - August 17 1941

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you want to leave penalty free you need to call them .Otherwise you will be billed the full term .
  • forever.insane
    forever.insane Posts: 653 Forumite
    edited 27 October 2019 at 6:19PM
    JJ_Egan wrote: »
    If you want to leave penalty free you need to call them .Otherwise you will be billed the full term .

    I don't know I sent them a message on Twitter and they confirmed I can just switch online, penalty free.

    Screenshot-20191027-171604-2.png
    Thought for the day: each generation of mankind tends to hug the illusion of having reached the culmination of human achievement. Yet, as we scoff at our groping ancestors, so our descendants will surely scoff at us.

    -C.F Harriss - Worthing at War - August 17 1941
  • diggingdude
    diggingdude Posts: 2,492 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper Photogenic
    i would still contact them and ask them for written confirmation
    An answer isn't spam just because you don't like it......
This discussion has been closed.
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