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Robin Hood Electric - Money Not Taken
Changed my bank details for direct debit last month and its listed in my online banking so i know i entered the right details.
Bill was supposed to come out last week and didn't. SO just phoned them up and they said they havent even tried taking the money and its something to do with the fact I changed my DD details late in the month and was advised to pay manually via card which i have now done.
Also aparrently next month it will come out by itself fine
Has this ever happened to anyone else ?
Bill was supposed to come out last week and didn't. SO just phoned them up and they said they havent even tried taking the money and its something to do with the fact I changed my DD details late in the month and was advised to pay manually via card which i have now done.
Also aparrently next month it will come out by itself fine
Has this ever happened to anyone else ?
0
Comments
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Yes, I changed a credit card DD to keep a bank happy that required 2DDs to qualify for rewards and the same thing happened.
DDs are a bit clunky and the systems aren't very customer friendly. They treat it as a cancellation and a new DD.0
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