Refund for wrong prescription item

rafhelp

This was not due to an allergy but a preference and not being able to intake a certain ingredient(s)

rafhelp

and still waiting for those vouchers... and im just guessing when they finally get delivered i wont be in.

Manxman_in_exile

So it's a question of preference, not a clinical issue?


As I've said on at least a couple of other posts the solution is simple. When you take your scrip to the pharmacy tell them that you want a particular flavour (or don't want a particular flavour) and ask if they can dispense that. If it's not available go to another pharmacy. Or ring several pharmacies beforehand and find one that's got the flavour you want. If despite all this they dispense the wrong item, point out their error before you leave and ask them to correct it. Is there some point you are trying to make that I'm missing?


If you don't tell them what you don't want, how would they know? (Does your GP specify a flavour on the scrip?).


I'd chase up the vouchers.