Credit card declined after use?

Ergates

XtraGamer wrote: »

I would agree that they thought it was fraudulent activity but why they're telling the underwriters stuff is what alarmed me.

Is it possible you misheard them? (i.e. they didn't say underwriters)

18cc

Are you absolutely sure you were even talking to and giving your personal details to the 'virgin security team'....

Paully28

gionnetto wrote: »

I have a CC with Virgin. Your first transaction cannot be done online, nor can it be done contactless - no matter the amount. First transaction needs to be done face to face and your PIN needs to be used. After you've done that, you'll be all good.

Is that something new as I have never used my virgin CC anything other than online. It has never left my house:-)

gionnetto

!!! wrote: »

A lot of card providers do this, not just sub-prime lenders

Correct. But I didn't expect it from Vanquis, mainly because a friend who has had one for a long time never had this issue. Then, after I had it, he had it as well.