Hotel Voucher Shop

Kineton

Hi, apologies if this is covered elsewhere, I have searched but couldn’t find anything.
For Christmas last year we got our daughter and her boyfriend a £80 hotel voucher through Hotel Voucher Shop. First she and the boyfriend split up then she went and worked in France all summer so hadn’t used the voucher. It ran out in December so she’s just got online to book herself a little trip away only to find that the company went bust in May! Chances of us getting any money back are slim we know but has anyone got any advice for us?
Thanks in advance, Claire

Caz3121

go by the information on the website
https://www.hotelvouchershop.com
Any unredeemed voucher balances will form unsecured claims in the Liquidation, and you should contact the Joint Liquidators at hotelstay@leonardcurtis.co.uk to formally register your claim.

Kineton

Thank you, I had already done that but I was just hoping someone a bit further ahead in the process might have some words of wisdom for us.

z1a

If it ran out in December, it was useless anyway.

Alan_Bowen

There is absolutely no point in waiting to see sixpence from the liquidators, the assets appear to be £2500 and the debts, £2.3 million! More than £1.7 million of the debt is for vouchers which they sold but had yet to be used, like yours, amazing how money disappears. The only hope is if you paid by a credit card you can make a claim under s 75 of the Consumer Credit Act against your card issuer, see if you kept the statement on which it appears. Good luck

Caz3121

Alan_Bowen wrote: »

The only hope is if you paid by a credit card you can make a claim under s 75 of the Consumer Credit Act against your card issuer, see if you kept the statement on which it appears. Good luck

Kineton wrote: »

For Christmas last year we got our daughter and her boyfriend a £80 hotel voucher

would s75 apply given that it was under £100?

photome

Caz3121 wrote: »

would s75 apply given that it was under £100?

And it was supposed to be used by December and they didnt go under till May.

bradders1983

If it ran out 5 months before the company went bust it would be unbelievably cheeky to put an any sort of claim for anything.

Alan_Bowen

It is clearly this December it expired, one year after the purchase for Christmas last year. Many card issuers will settle small claims as it is cheaper to do so than argue for 6 months, but the liquidators notice advised people to claim against the card used in the first place, which makes me think a card was not used to pay for it in which case, time to close the file and say goodbye to the money

bradders1983

Maybe had the OP said "it RUNS out in December" rather than "it RAN out", it would have avoided the confusion.

photome

Alan_Bowen wrote: »

It is clearly this December it expired, one year after the purchase for Christmas last year. Many card issuers will settle small claims as it is cheaper to do so than argue for 6 months, but the liquidators notice advised people to claim against the card used in the first place, which makes me think a card was not used to pay for it in which case, time to close the file and say goodbye to the money

wasnt clear to me, as it said, ran out in Dec