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AutoAid .. Any good in 2019 ?

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AutoAid .. Any good in 2019 ?

edited 30 November -1 at 1:00AM in Motoring
10 replies 850 views
WLM21WLM21 Forumite
1.3K posts
edited 30 November -1 at 1:00AM in Motoring
After reading an article about car breakdown cover on the MSE website I opted for AutoAid, but that was a few years ago.

I am lucky to have never needed them ... lucky in the way that I have had no breakdown.

I recently received my renewal notice, for early November.

I was just going to accept the offer, but decided to look at the reviews online .. some are not too good.

Has anybody here got any thoughts on them in 2019?

thank you

Replies

  • Used them this year and they were as good as ever. Been a happy customer for 10 years now and fully intend to renew.
  • FarwayFarway Forumite
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    I used them end 2018, not good due to time limits set means whoever turns out only has about 20 minutes to fix it or get you towed to a garage


    Mine was a starter fault so never fixed and waited for pick up on lorry
    Not sure any other service could have done any better with the fault TBH


    Because of the somewhat hurried an manner of call out I moved to AA who are not on a time limit schedule
  • I have been with Autoaid as long as I can remember. This last year has been the only time that I have needed assistance. Three times they have been called out twice for trivial thing, and once with a major brake problem. In all cases a local company was called to my assistance, turning out in quick time. I paid to have the brake problem sorted at the roadside. Maybe top rates but I was 200 miles from home so could not use my local repair man. Service I have to say was very good ‘plus’. One phone call to their office and sorted. How it compares to other’s? I will be staying with them.
  • EdGasketTheSecondEdGasketTheSecond Forumite
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    I think it is all down to who comes out to you. Autoaid call local breakdown companies so you may get a good service or not depending on th ecompany and how busy they are. Their prices have shot up from £38 to £68 lately. Some people report unhelpful response from AutoAid themselves. They were OK for me last year but I did have to keep repeating where I was for some reason to the girl on the phone. Took about 2 hours to get picked up on a tow truck.
  • Bobby_BoucheBobby_Bouche Forumite
    50 posts
    Sixth Anniversary 10 Posts
    I am in two minds to use Autoaid. I've been with them before for many years. Prices have shot up now.
    I can get GreenFlag for the same price of £59.99.
    The only difference is I won't be covered in other cars, which is fine.
  • dprice1164dprice1164 Forumite
    52 posts
    Eighth Anniversary 10 Posts Combo Breaker
    No wonder the price has shot up. Since cancelling AutoAids  new auto renewal policy a few weeks ago, I've had no fewer than 10 letters through the post inviting me to renew my policy at the end of this month.
  • couriervanmancouriervanman Forumite
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    Still worth it for the price as it covers our 2 vehicles
  • roddydogsroddydogs Forumite
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    Auto aid can be good value as it covers spouses and unlimited cars, but for 1 person with 1 car, its expensive compared to others, ie Eversure.
  • EdGasketTheSecondEdGasketTheSecond Forumite
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     They were OK for me last year but I did have to keep repeating where I was for some reason to the girl on the phone. Took about 2 hours to get picked up on a tow truck.
    I had very similar experience and even though I was on a main A road and said quite clearly where on that road, the girl kept asking and asking and I kept repeating the same answer; rather annoying and worrying but I did get a truck arrive after about 2 hours.

  • DoaMDoaM Forumite
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    Do they use What3Words? If yes then that might resolve the "stupidity" issues. :)
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
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