Natwest fees... help!!

Journey2Recovery

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Davy_Jones_II

What order do the transactions appear on your statement, and how did you transfer the money in?

eskbanker

Journey2Recovery wrote: »

my select platinum NatWest account. Now this is an account I rarely used as I mainly signed up for the phone insurance & breakdown cover.

You pay (or paid) £20 a month for a packaged bank account and have a phone worth insuring and a car, plus another bank account with funds, but claimed not to be able to pay £8 or then £32?

You may feel that the original charge was unfair but the time to make that point was a year ago, so if you weren't able to demonstrate that they'd done anything wrong then, why would they see it any differently now, especially now the debt's been sold on?

Sorry if that sounds harsh but it does sound like a wake-up call is needed, to focus on what to do about the debt now rather than revisiting the original circumstances from over a year ago - as I see it you now have three options:

1. Find the money from somewhere and pay it off in full
2. Agree an arrangement to repay at a realistic level
3. Accept that if you do neither of the above, you'll end up with a CCJ and a trashed credit history

Perhaps a fourth would be to speak to somebody about the debt and how best to handle it, such as National Debtline or Stepchange....

Ben8282

Assuming you made the transactions in the obvious order, Barclays to Natwest and then sent the payment to your brother when the transfer from Barclays was received in the Natwest account, then how did you become overdrawn?
If you made the transfer to your brother before the transfer was received, then yes indeed you went overdrawn and at that point your statement will show 17.00OD.
But what I don't get is why you allowed the overdraft situation to continue. It is not a question of paying or not paying the overdraft charge. The next time you pay money into the account the balance will be what you paid in less the overdraft charge. Dispute it if you want by all means. If you had called immediately and said words to the effect that you had only been overdrawn for a few minutes and the situation had been rectified in the course of the same business day, who knows what would have happened. They may have been sympathetic. But you ignored it, allowing it to grow and grow. As this is an account with a monthly fee, presumably each month you do actually pay something in to cover the fee, so why not pay in a bit more to stop the overdraft situation. Could you not have paid in a bit extra?
Even better, why not arrange a small overdraft facility to cover eventualities such as this. I don't use my overdraft facility but it is there in place and would have prevented me going into unauthorised overdraft in your situation. Equally. my account has an interest and fee free buffer which this quite expensive Natwest account appears to lack.
If you can afford to spend £20 on a mobile top up for your brother, run a car, own a mobile phone and pay the monthly fee for this account for the sole purpose of breakdown cover and mobile phone insurance, you can afford £8.
You really have bitten off your nose to spite your face here. I assume that you realise your credit files now contain not only a history of adverse current account conduct but a default as well.