We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Unrecognised transaction by CarrickMines
Comments
-
You are correct. On 26 October 2015 the FCA banned banks, card companies and insurers from using premium rate 084, 087 or 09 numbers for contact by customers. The numbers that can be used start 01, 02, 03 or 080.
All banks do now have compliant numbers. Check their official website for the new number. There are, however, some problems that may be encountered in a small number of cases. Some banks still have their old numbers running in parallel with no message telling callers to hang up and re-dial the new numbers. Callers get through on an expensive number and have no idea that a cheaper number could have been called. In other cases, there may be a few old numbers that are stuck in limbo with an endless queue to nowhere, the bank thinking the number has been cut off but their telecoms provider leaving it running.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.2K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards