»

Holiday cancellation and insurance claim

New Post Advanced Search

Welcome to the new MSE Forum!

If you were registered on the old Forum BEFORE 6th February 2020, you will need to reset your password (here) before you are able to log in. When you've reset your password, you can close this message with the 'X' in the top-right corner to make it disappear. If you need any help getting started, click here.

Holiday cancellation and insurance claim

24 replies 1.7K views
creditpunchcreditpunch
283 posts
Forumite
Hi there

Can I get advice please? I’ve booked a holiday for myself and ds, in a group of 17 (4 families). My friend was the lead booker and we all had to transfer money to her to pay the deposit (£900 in my case). The airline has changed the return flights and Which is not suitable for me due to work commitments, so I’ve cancelled. I intend to claim my deposit back on my holiday insurance but the fact I didn’t pay it on my credit/debit car would I still be covered?

Many thanks
CP
«13

Replies

  • peachypricepeachyprice
    21.5K posts
    Forumite
    Part of the Furniture 10,000 Posts
    ✭✭✭✭✭
    I doubt you will be able to claim for this cancellation on your insurance, have you checked? If the flight change was significant (more than 12 hours usually) the tour operator should have offered you a full refund.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • Thank you. No it’s not more than 12hrs but enough to affect me getting to work in time. I haven’t contacted my insurer yet.
  • Sea_ShellSea_Shell
    3.4K posts
    Forumite
    1,000 Posts Fourth Anniversary Hung up my suit!
    ✭✭✭✭
    I'd doubt you're covered in those circumstances. No harm in asking.

    Effectively you've chosen not to travel. Your work commitments are not your insurers concern.

    You could still travel....but face the wrath of the workplace!
    " That pound I saved yesterday, is a pound I don't have to earn tomorrow ":beer: JOB DONE!!
    This should now read "It's time to start digging up those Squirrelled Nuts"!!! :j:j:j
  • getmore4lessgetmore4less
    39K posts
    Forumite
    Part of the Furniture 10,000 Posts I've helped Parliament
    ✭✭✭✭✭
    Nearly always better to look at name change costs and see if a substitute traveller can be found.

    Did the lead book as a package or DIY?
  • jackieblackjackieblack
    9.2K posts
    Forumite
    Part of the Furniture 1,000 Posts Photogenic Car Insurance Carver!
    ✭✭✭✭
    Thank you. No it’s not more than 12hrs but enough to affect me getting to work in time. I haven’t contacted my insurer yet.

    If getting to work on time is so critical, how would you have coped if your original flight home was delayed by several hours eg by bad weather, ATC issues etc? :huh:
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter,
    south facing (-5 deg), 30 degree pitch, no shading
    Quidquid Latine dictum sit altum videtur
    MFW #4 :) OPs: 2018 £866.89, 2019 £1322.33 (inc £750 offset)
    2020 YTD £137.07 Jan £69.76, Feb £67.31
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
  • GangaGanga
    2K posts
    Forumite
    Seventh Anniversary 1,000 Posts
    ✭✭✭✭
    Also by you pulling out ,does this not affect the holiday cost of the rest of the group?
    ITS NOT EASY TO GET EVERYTHING WRONG ,I HAVE TO WORK HARD TO DO IT!
  • photomephotome
    14.8K posts
    Forumite
    Part of the Furniture 10,000 Posts Bake Off Boss!
    ✭✭✭✭✭
    Ganga wrote: »
    Also by you pulling out ,does this not affect the holiday cost of the rest of the group?

    I think this is very likely in which case the rest of the party might be looking for more money from you ( the OP)

    I doubt wether the deposit is
    A refundable
    B. Covered by insurance.

    What did the lead booker say when you wanted to cancel
  • GangaGanga
    2K posts
    Forumite
    Seventh Anniversary 1,000 Posts
    ✭✭✭✭
    photome wrote: »
    I think this is very likely in which case the rest of the party might be looking for more money from you ( the OP)

    I doubt wether the deposit is
    A refundable
    B. Covered by insurance.

    What did the lead booker say when you wanted to cancel

    And have you told them :rotfl::rotfl:
    ITS NOT EASY TO GET EVERYTHING WRONG ,I HAVE TO WORK HARD TO DO IT!
  • leylandsunaddictleylandsunaddict
    1.9K posts
    Forumite
    Eighth Anniversary 1,000 Posts
    ✭✭✭
    Insurance policies do not cover for disinclination to travel. Pulling out will likely have an affect on the price of the holiday for the others so I would expect the lead passenger to be coming back to you for more money.

    If the change of flight schedule is enough to interfere with your going back to work it sounds like you really didn't allow enough contingency time. A flight could easily be delayed by several hours due to tech problems, weather, ATC etc etc. What would you have done then?
  • TELLIT01TELLIT01
    8K posts
    Forumite
    1,000 Posts Fifth Anniversary PPI Party Pooper
    ✭✭✭✭
    creditpunch, when you say "you" have cancelled, I presume you mean you have pulled your entire family from the holiday as £900 deposit would seem excessive for one person. How many people are now not travelling?
    Will the others have to pay any extra because of your withdrawal, and if so do you plan to compensate them for that? If a single booking has been made for x people it may not be as straightforward as contacting the tour operator and removing a group of people.



    As a general observation, if anybody is doing a booking for multiple groups of people it is always advisable to have a formal contract stipulating exactly what the process will be for anybody wishing to pull out, whatever the reason.
Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms