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BM Internet Saver Account - making withdrawal

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Comments

  • polymaff
    polymaff Posts: 3,958 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I wonder if you'll get to the bottom of this.


    BM don't seem to use FPS for outgoing payments. Is it too daft to suggest that they are using the Direct Debit Reversal process?
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    How long ago did you last withdraw funds?
  • Over62
    Over62 Posts: 152 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    Same happened to me. I was given the same explanation and told that they would sort it and that I would be able to withdraw funds on the 18th. Still couldn't do so on the 19th. Rang again and was told that it was all working correctly on their screen so they made the transfer for me.
  • Thrugelmir wrote: »
    How long ago did you last withdraw funds?
    Looks like it was January this year.
  • Over62 wrote: »
    Same happened to me. I was given the same explanation and told that they would sort it and that I would be able to withdraw funds on the 18th. Still couldn't do so on the 19th. Rang again and was told that it was all working correctly on their screen so they made the transfer for me.
    I was told I would have to set up the linked accounts again (if I've understood them).
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