We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Car Insurance - Payment not taken
k1875
Posts: 3 Newbie
I received a text message yesterday saying that my car insurance renewal payment had failed. I've got a new card on the account the payment was coming from, so no panic. Phoned and made the payment, insurance confirmed for another year.
About 20 mins later i got a call from my insurer informing me that according to their systems, no payment had been taken for my previous year's cover. Would i mind checking my account to see if a payment had debited my account and if so sending them proof ?
I've now checked my account and it does appear that they are correct, no payment was debited from my account.
Does anyone know where i stand if i refuse to pay this ? It doesn't take a genius to figure out what the insurer would have done if this error had come to light as a result of my making a claim...
About 20 mins later i got a call from my insurer informing me that according to their systems, no payment had been taken for my previous year's cover. Would i mind checking my account to see if a payment had debited my account and if so sending them proof ?
I've now checked my account and it does appear that they are correct, no payment was debited from my account.
Does anyone know where i stand if i refuse to pay this ? It doesn't take a genius to figure out what the insurer would have done if this error had come to light as a result of my making a claim...
0
Comments
-
You'd stand with additional fees being added, debt collection activities being started against you and ultimately, a CCJ.
I'd also start looking for a new insurer.0 -
They will take legal action against you to recover last years premium so unless you want the costs to escalate I suggest you pay up. And you would be wrong on your thoughts that they wouldn't cover you if you had a claim.
You don't get a years free insurance because of an error.......on both your parts.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards