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Car Insurance - Payment not taken

I received a text message yesterday saying that my car insurance renewal payment had failed. I've got a new card on the account the payment was coming from, so no panic. Phoned and made the payment, insurance confirmed for another year.

About 20 mins later i got a call from my insurer informing me that according to their systems, no payment had been taken for my previous year's cover. Would i mind checking my account to see if a payment had debited my account and if so sending them proof ?

I've now checked my account and it does appear that they are correct, no payment was debited from my account.

Does anyone know where i stand if i refuse to pay this ? It doesn't take a genius to figure out what the insurer would have done if this error had come to light as a result of my making a claim...

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You'd stand with additional fees being added, debt collection activities being started against you and ultimately, a CCJ.

    I'd also start looking for a new insurer.
  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They will take legal action against you to recover last years premium so unless you want the costs to escalate I suggest you pay up. And you would be wrong on your thoughts that they wouldn't cover you if you had a claim.

    You don't get a years free insurance because of an error.......on both your parts.
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