Is WhatsApp really secure?

iwaddo77

Hi, EDF have just launched their new WhatsApp contact service and the first time I have tried to use it they have asked for

For data protection purposes and to proceed further with the query, kindly provide your full name, 1st line of address with post code and email address/date of birth/payment method.

The EDF account has been marked as an Official Business Account.

Is it really safe to provide all that personal data via WhatsApp?

Just wondered what people thought?

Roland_Sausage

Yes it's encrypted from end to end so messages can't be intercepted (which is why the government aren't happy about it).

iwaddo77

I saw that it said encrypted but I was ensure as to whether or not I should trust it with my personal data.

Thank you for your help.

JJ_Egan

Your choice , but do you really need whats apping EDF .

DoaM

Where did you get the info about EDF using WhatsApp? I can't find anything in a quick search on Google for EDF WhatsApp.

iwaddo77

I had a quick question and it is probably the fastest response I have ever had from them.

DoaM

I have the EDF app. I can find a notice in the Help section that says EDF can be contacted by WhatsApp but doesn't give any info about a contact number. So ... where did you find that number?

iwaddo77

In the app, try

? (Help)
Send us a Message (Big Red Button)

it asks whether to WhatsApp or SMS

Please let me know if I can help further

DoaM

I checked .. That number is generated from the official EDF app (on Android anyway) so it seems genuine - which was what I was trying to get at.

iwaddo77

Yes, I found the number in WhatsApps having followed the link in the app.

that

Roland_Sausage wrote: »

Yes it's encrypted from end to end so messages can't be intercepted (which is why the government aren't happy about it).

Mmmmmm, they can be intercepted, but not decrypted easily by your average MCDonalds wifi sniffing teen.

There could be a shared keys that you do not know about, and I'd be surprised if there was not some.

Meta data is definitely recorded too.