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Santander said I never had PPI, I have now found the evidence but deadline passed

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Back in 2015 I did a PPI claim/check with Santander and they told me that I never had PPI.
Today I found the original loan agreement signed by both me and the branch and PPI details and correspondence and all the figures etc. (It was Abbey National Personal Loan with PPI back in 1992) Obviously missed the deadline however my question is can I still claim because Santander said I didn't have PPI, when I actually did and now I have the evidence?
Thank you

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Obviously far too late, but how does the original Agreement "prove" that you paid PPI to term end?

    It is perfectly feasible, for example, that you cancelled the PPI during the cooling off period. So you haven't found proof at all I'm afraid.

    Regardless, it's too late now.
  • sun73
    sun73 Posts: 498 Forumite
    Part of the Furniture 100 Posts
    AndrewJohn wrote: »
    Back in 2015 I did a PPI claim/check with Santander and they told me that I never had PPI.
    Today I found the original loan agreement signed by both me and the branch and PPI details and correspondence and all the figures etc. (It was Abbey National Personal Loan with PPI back in 1992) Obviously missed the deadline however my question is can I still claim because Santander said I didn't have PPI, when I actually did and now I have the evidence?
    Thank you

    Have you still got the letter from Santander or proof they said you did not have PPI?
    You will also need some evidence of payment. Send a SAR to Santander to see if they have any records left and a SAR to your own bank requesting copies of statements or transaction lists showing the loan direct debits leaving your current account.
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