Garden Slope Issues with Persimmons

allyant

Hi all!

Typical persimmons issue coming up...

I moved into my 4 bed house last october, during the meeting where we went over the plans they informed us there would be a slight gradient at the bottom of our garden. When we moved in we where greeted with a large slope that we can't let our daughter go down on her own. When we had our NHBC resolution meeting the builders said the solution was 'don't let her out'.

We have been through the following:

* NHBC - won't have anything to do with it as they say it is a 'contractual issue'
* Papers - we where in the Sunday Mail a few weeks ago, persimmons only reply was that they are 'committed to fixing the issues reported by NHBC' .... the problem is NHBC are saying the slope is a contractual issue.
* Disclosure - we requested all information held about us from Persimmons and got some interesting details. I have attached some of the findings.

I am wondering if anyone who is a bit more knowledgeable in the building trade can look at the documents and tell me if what is written is what is there?

I was thinking of the legal action as the last step, but if the slope is what I signed then I wouldn't have a leg to stand on.

Thanks!

Pics:
https://imgur.com/a/TP8d7hL

Doozergirl

I can't really explain without looking at what they're looking at.

You're talking about a slope, they're talking about brickwork.

It's not an NHBC issue. NHBC is a structural warranty, this will be a contractual issue.

I can never work out why people pay through the nose to buy houses without seeing them, but there you go.

RelievedSheff

Unfortunately what is indicated on the external works drawing is pretty much what you have there. 600mm extra facing brickwork (or 450mm according to the email) with a banking to the fence. If that is what you agreed to when you signed the contracts I don't see that you have much come back.

They do it this way as it is cheaper than building a retaining wall on the plot boundary.

I would be getting them to come out and deal with the exposed concrete though. That is your foundation it should not be exposed! And NHBC should not have signed that off!