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Ppi sold to barclays

I had an egg card, now sold to Citibank. I filled in form for ppi refund and have had letter saying, yes they have account details, but ppi sold to barclays. Deadline passed can I still claim?

Comments

  • SonOf
    SonOf Posts: 2,631 Forumite
    1,000 Posts Fourth Anniversary
    In exceptional circumstances, most firms will accept late complaints. You can only try but make sure you state the you complianed ot citibank about the egg card prior to the deadline.
  • Did that last night online. Waiting for Barclays to respond. Thanks.
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