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amazon
shazza40
Posts: 112 Forumite
have amazon kindle hd10, not yet 5 months old. seems as though it has screen burn. only used once a week
contacted amazon they have sent a refurbished kindle. I told them as under 12months old I wanted money back or a new item.
they have said no, I can only have refurbished thats all they have.
return window already closed. What do I do?
contacted amazon they have sent a refurbished kindle. I told them as under 12months old I wanted money back or a new item.
they have said no, I can only have refurbished thats all they have.
return window already closed. What do I do?
0
Comments
-
Nothing you can do.
Amazon are right. You are not entitled to a new product or a refund.0 -
Have you received the refurbished Kindle yet, and if so is it in any way inferior to the first one? If you've had c. 6 months use then what you're entitled to is a used (but working) Kindle, so I don't think unreasonable for them to give you a refurb.0
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