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PCN Notice - Advice

Hello, I have read the newbie forum around this and have the emailed templated for a PCN appeal online. My only question is that the online appeal is asking for my email, name and address and then a message with the appeal in. In the appeal is talks about not adding in a name of the driver.

Am I okay just to fill these details in as the keeper of the car and then send that letter in?

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Windscreen notice or postal notice ?

    Name the parking company

    Do they accept emailed appeals ?
  • ce-service.co.uk - Postal

    No emails I believe online appeal though.

    Thank you for your reply!
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    You talked about sending a letter in , which means by post or by email , not online

    Online is submitting , not sending , a big difference

    If it's an ntk by post , they already have your name and address

    So yes , appeal online as keeper using the template and adding PCN ref , name , address and email
  • Sorry at the top I said online appeal, I meant the online appeal letter template for the latter part.

    They sent the PCN via post but I can appeal online, just found it odd, they would ask for all my information and then I send in an appeal not stating who the driver was.
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    Nine times out of ten of these tickets are scams so consider complaining to your MP.

    Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

    Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

    http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

    Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies
    You never know how far you can go until you go too far.
  • MistyZ
    MistyZ Posts: 1,820 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Sorry at the top I said online appeal, I meant the online appeal letter template for the latter part.

    They sent the PCN via post but I can appeal online, just found it odd, they would ask for all my information and then I send in an appeal not stating who the driver was.

    Am I missing something here ..... your received the NTK which is a notice to the Registered Keeper. . And you are the Registered Keeper? If so, you appeal using the blue template from the Newbies' thread which does not say who was driving. It's that simple, the Registered Keeper appeals and does not have to name the driver.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Sorry at the top I said online appeal, I meant the online appeal letter template for the latter part.

    They sent the PCN via post but I can appeal online, just found it odd, they would ask for all my information and then I send in an appeal not stating who the driver was.

    They obtained keeper details from the DVLA

    The Keeper appeals with the same name and address , as Keeper

    Nothing strange about it , nothing to do with the driver
  • Hi there,

    I appealed using the newbies thread and they have sent a reply which was saying the appeal was unsuccessful.

    They stated the ticket was issued for exceeding the free stay allowance in the above car park.

    And that I can make an appeal again via POPLA. They have not stated that it was me in the just that the ticket was issued for what I mentioned above. On the original PCN notice I got a message saying on xx/xx/2019 the above vehicle was partked at: xxxxxxx

    Again there is no mention of myself being the driver.

    Does this mean I can just use the POPLA template for the golden ticket and appeal with POPLA - apologies I can't link to the template I meant
  • MistyZ
    MistyZ Posts: 1,820 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    The fact that the response to the appeal doesn't claim to identify the driver does not equal a 'golden ticket'.

    If the Notice to Keeper that was received doesn't make any mention of PoFA, then the company cannot hold a keeper liable. If it arrived more than 14 days after the parking event, then they cannot hold the keeper liable.

    Do a search on here for other POPLA (successful) POPLA involving the same PPC. Check out the POPLA section of the Newbies' thread for all the 'standard' POPLA section and use / amend them. Copying & pasting is fine as long as you customise to make every word relevant to this particular case.

    Photos of the car park to illustrate poor signage etc. are very useful. Or capture screenshots from Google Streetview and then embed them in the appeal. Post the draft on here for checking.
  • Coupon-mad
    Coupon-mad Posts: 147,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ce-service.co.uk - Postal

    Only a 'golden ticket' if that postal PCN arrived late, or doesn't have 9(2)f wording, which CEL usually hide on the top paragraph on the back.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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