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Hive Heating working really differently?

shortcrust
shortcrust Posts: 2,697 Forumite
Eighth Anniversary 1,000 Posts Combo Breaker Newshound!
Has anyone else's Hive heating gone all 'intelligent'?

It used to work like any other thermostat. The heating is on until the set temperature is reached then the heating turns off. Since putting the heating back on for the colder months I've found that's completely changed. I initially thought it was playing up and doing random stuff but have realised it now tries to keep the room temp as close as possible to the set temperature. So it might turn off a little before the set temperature is reached, and it turns on a little before the temperature drops, and generally heats for shorter, more frequent periods. Now the room temp range might be 20.0c to 20.3c whereas before it would have been more like 19.8c to 21.0c.

I'm not sure if that makes any sense!:o

There's no mention of the change from Hive and I've only found one reference to in by a techie customer on one of their forums. I wondered if anyone else had noticed. It seems like a pretty big change to implement without telling people.

Comments

  • notbritishgas
    notbritishgas Posts: 2,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Yes I noticed a difference yesterday, for the first time this year it was cold enough for the heating to come on during the day ( been coming on for 45 ish minutes in the morning)
    Temp set at 21.
    Heard heating come on , looked at hive and saw actual temperature was 21, so surprised heating had come on.
    Later felt a bit cold, looked at hive and actual temperature was 20.9, so heating should have come on.
    Is it possible that the thermostat working could have been altered over the internet.
  • TELLIT01
    TELLIT01 Posts: 18,586 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Is Hive worth the cost? British Gas engineer was trying to convince me yesterday to part with best part of 200 quid for it. Currently have a controller which can be set for up to 6 time periods each day, and can be set differently for every day if required. I'm retired and at home most of the time, so getting off my backside and pressing a button if I want to get the heating to come on doesn't seem too much of a chore.
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 October 2019 at 9:47AM
    So for you, its not worth it. What put me off is another fitting, power plug near the modem.
    I don't even get up with a portable wireless controller on the coffee table.
  • shortcrust
    shortcrust Posts: 2,697 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker Newshound!
    Yes I noticed a difference yesterday, for the first time this year it was cold enough for the heating to come on during the day ( been coming on for 45 ish minutes in the morning)
    Temp set at 21.
    Heard heating come on , looked at hive and saw actual temperature was 21, so surprised heating had come on.
    Later felt a bit cold, looked at hive and actual temperature was 20.9, so heating should have come on.
    Is it possible that the thermostat working could have been altered over the internet.

    Good to know it’s not just me! Yes I guess there’s been an update. Seems daft of them not to give info about it. I’m sure I’m not the only one thought it was a glitch and contacted their customer service.

    Overall I suppose it’s a better set up, but there are unwanted implications for me. The radiator in my living room (where the thermostat is) heats up quickly compared to the upstairs rooms so these shorter bursts of heating mean a more even temperature downstairs but the upstairs is colder than before. Time to play with the radiator valves...
    TELLIT01 wrote: »
    Is Hive worth the cost? British Gas engineer was trying to convince me yesterday to part with best part of 200 quid for it. Currently have a controller which can be set for up to 6 time periods each day, and can be set differently for every day if required. I'm retired and at home most of the time, so getting off my backside and pressing a button if I want to get the heating to come on doesn't seem too much of a chore.

    I’m in and out at irregular times and my house is slow to heat so I find it really useful. Sounds like your 200 quid would be better spent elsewhere.
  • TELLIT01
    TELLIT01 Posts: 18,586 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Apologies for jumping onto somebody else's topic but I've got the answer I really expected. Next time the subject is raised I'll simply say 'Not interested' - much like the smart meter conversation. :-)
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