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Buyer Wants A Refund 2 Months After Sale

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  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mimi1234 wrote: »
    Oh and how apt! I've just been sent an email from PayPal about the chat I had with them before I got put through to someone on the phone.

    So they will email me the chat transcript but not email me and notify me a case has been opened or is about to close.

    Emails from Paypal can be an anomaly but you would (or should) have seen it had you logged in as you say you did.

    Unfortunately if you miss the deadlines you don't get any further time.
  • mimi1234
    mimi1234 Posts: 7,975 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks for all your help and advice.

    Feel a bit conned in that I never received any emails re: the case opening, it's status and it closing but it is what it is. Like I said they contacted me via email when a previous case was opened like 2 years ago.

    Anyhow, I've emptied my PayPal balance and put it all into my bank account. I had close to £2K in there from when a friend borrowed money and sent it back via PayPal.
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