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Comments

  • pspinsight
    pspinsight Posts: 32 Forumite
    Just to add that I've bought from Aria approx 8 times over the last 3 years. In all cases, the goods have arrived promptly and properly packaged.

    In 1 instance, the item in question (ram) failed to function and I followed their returns procedure. Unfortunately the same problem occured with the replacement stick, and eventually we agreed on a change of brand, which worked ok.

    As has already been said, Aria are great as long as nothing goes wrong, at which point be ready for a lengthy process. I still recommend them for 'simple' purchases!.
  • ksh123
    ksh123 Posts: 1,248 Forumite
    Part of the Furniture Combo Breaker
    I returned an item which failed twice and Aria now say they have issued me with a "credit note". They did not reveal this without some prompting and I still have not got them to tell me how much the credit note is for, or how I could redeem it!

    I can certainly empathise with this! Talk about stress! I finally got my refunds by writing directly to the MD, Mr Aria, at the Manchester address. Still took 3 weeks to get into my account tho! crapola!
    Stop looking for answers....
    The most you can hope for are clues.....:)
  • nealgs
    nealgs Posts: 38 Forumite
    ditto this - great prices, but returns is a nightmare - 3 weeks to replace a faulty stick of ram - grrrr
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