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Approximate Date that RBS took over Lombard Direct PPI Complaints

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Hi Guys, after looking on various posts here and on other websites, it seems that Lombard direct had a number that you called to complain to them directly. However, It seems that for the last few years, people have mentioned about RBS taking over their PPI complaints as there was no longer a number for Lombard direct. Therefore, does anyone know the approximate date that RBS took over their complaints? Kind regards

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