McAfee

pollyanna24

I know I should have been more on the ball about this, but I recently bought a new laptop from Curry's. It was a budget make, but the man selling it persuaded me to pay £99 extra for a year's subscription to McAfee and the Office package.

Now I had assumed it was all set up through my e-mail address or something, but now I am receiving e-mails saying my "free trial with McAfee is about to run out" and to renew it, i.e. pay more.

Short of going back to Curry's and showing them my receipt which does have something about McAfee on it, is there a simple way for me to find out if I did purchase a year's protection?

pollyanna24

The receipt says:-

MCA FAMBUNDLE ON 2019

MICROSOFT O365HOME1 9 1 6GQ

MCAFEE LIVESAFE PRE2018
Thank you for buying this card. For help see the reverse of this card.

Should I received a card with a code in order to set up the antivirus?

ndf9876

If you've no license key I would go back to Currys and ask them for one - although I appreciate it's your last resort. Is your copy of Office licensed correctly (i.e. not on a trial period) ?

You could try https://service.mcafee.com/webcenter/portal/cp - did you create an account with them? That's where I'd expect to find subscription information.

FYI - You can get both of those software packages much cheaper than £99 per year; not much help now I appreciate that but maybe come renewal time

pollyanna24

ndf9876 wrote: »

If you've no license key I would go back to Currys and ask them for one - although I appreciate it's your last resort. Is your copy of Office licensed correctly (i.e. not on a trial period) ?

You could try https://service.mcafee.com/webcenter/portal/cp - did you create an account with them? That's where I'd expect to find subscription information.

FYI - You can get both of those software packages much cheaper than £99 per year; not much help now I appreciate that but maybe come renewal time

Yeah, I don't think I'd do it again. And would be more on the ball. I don't even use Office. I use Open Office and have thought about swapping all my spreadsheets over, but mneh, I'm happy with what I've got.

It's something I need to look into when I'm at home and actually on my laptop. Just wondered if I'd been conned somehow.

pollyanna24

Also on the receipt next to the McAfee stuff is a card number. Would this be the licence key?

EveryWhere

pollyanna24 wrote: »

Also on the receipt next to the McAfee stuff is a card number. Would this be the licence key?

The product key is likely within this;

MCAFEE LIVESAFE PRE2018
Thank you for buying this card. For help see the reverse of this card.

Personally I would take it back for a full refund since you haven't opened it.

EveryWhere

Activation instructions here

Robisere

Personally I would never have McAfee on any device. It never was, never is and never will be worth any amount of money and there are much better AV's than that. As for Office 365: your Open Office will cope with anything that can do, unless you are running a business. Even then, OO can view and convert Ms. Office doc's, spreadsheets, databases, drawings and presentations. Providing the OO installation is set up to include that facility.