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Housing Association Plumber caused flood, HA refusing to cover damages

24

Comments

  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ha87987 wrote: »
    The HA plumber admitted that the entry valve wasnt attached properly and the overflow pipe wasnt adjusted or something like that. They further confirmed this over the phone and agreed it was their plumbers fault.
    So claim from whoever employs the plumber.
  • The_Rainmaker
    The_Rainmaker Posts: 1,483 Forumite
    1,000 Posts Name Dropper Photogenic
    What did you do to mitigate your damage?

    Did you ask any neighbours where the stop !!!! was?

    Having said that it sounds like probable negligence to me.
  • Ha87987
    Ha87987 Posts: 12 Forumite
    The_Rainmaker wrote: »
    What did you do to mitigate your damage?

    Did you ask any neighbours where the stop !!!! was?

    Having said that it sounds like probable negligence to me.

    Spent 2 hours emptying buckets from the attic until it got too much too fast and the ladder was wet making it dangerous. Neighbours had no idea and the OOH helpline directed to the one under the kitchen tap which did nothing in this case.
    davidmcn wrote: »
    So claim from whoever employs the plumber.

    The Housing Association employs him and are refusing.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ha87987 wrote: »
    The Housing Association employs him and are refusing.
    Then you continue to pursue them until you get money out of them.
  • RunningMum
    RunningMum Posts: 24 Forumite
    Fifth Anniversary 10 Posts
    money for what though?
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    RunningMum wrote: »
    money for what though?
    For the damage caused to whatever damaged items are the OP's property.
  • Ha87987
    Ha87987 Posts: 12 Forumite
    RunningMum wrote: »
    money for what though?

    Well the carpet and flooring damaged by the flood caused by the plumber. And either repairs or money towards repairs towards the damage to the cracked walls and water damaged ceilings.

    I haven't even bothered asking for compensation with my personal property like my bed, tv and wardrobe that have been damaged by the water.

    It's caused by the HA employed plumber so I don't see how they can accept it was their fault and turn around and say we wont pay for anything. Does that mean all public service workmen are free to make as many mistakes and cause as much damage as they want without being held accountable.
  • SHAFT
    SHAFT Posts: 565 Forumite
    Ha87987 wrote: »
    Well the carpet and flooring damaged by the flood caused by the plumber. And either repairs or money towards repairs towards the damage to the cracked walls and water damaged ceilings.

    I haven't even bothered asking for compensation with my personal property like my bed, tv and wardrobe that have been damaged by the water.

    It's caused by the HA employed plumber so I don't see how they can accept it was their fault and turn around and say we wont pay for anything. Does that mean all public service workmen are free to make as many mistakes and cause as much damage as they want without being held accountable.


    Why should they pay you for that? Surely they'll send in their own trades to repair their property.
  • Mr_Singleton
    Mr_Singleton Posts: 1,891 Forumite
    Am really sorry OP but there are people here who enjoy giving newbies a hard time. Sad pathetic little lives & all that.

    Sounds to me like you've got a good claim.... have you got a Citizens Advice near you?
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ha87987 wrote: »
    Well the carpet and flooring damaged by the flood caused by the plumber. And either repairs or money towards repairs towards the damage to the cracked walls and water damaged ceilings.
    SHAFT wrote: »
    Why should they pay you for that? Surely they'll send in their own trades to repair their property.
    Yes, which I presume is what they meant by "repairs or money towards repairs"
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