Supplier Wont Take Credit Card

williamc10

Hi, I wanted to buy some kitchen worktops but when I came to pay the warehouse said they don't take credit cards, I just have to deposit the money direct into their account. I'm worried this will affect any legal protection and would appreciate any advice please

davidmcn

It won't change your legal rights against the supplier, just means you won't have the option to do a chargeback via the credit card company if they don't play ball. Not much you can do about it if they don't take credit cards.

Aylesbury_Duck

williamc10 wrote: »

Hi, I wanted to buy some kitchen worktops but when I came to pay the warehouse said they don't take credit cards, I just have to deposit the money direct into their account. I'm worried this will affect any legal protection and would appreciate any advice please

If they don't take credit cards you are losing a layer of consumer protection but you would still have your statutory consumer rights. You say 'warehouse' - you are a private consumer aren't you, and not a business?

Will they take a debit card? I think that's a better form of payment than a bank transfer. If they don't, find another supplier.

stragglebod

Aylesbury_Duck wrote: »

If they don't take credit cards you are losing a layer of consumer protection but you would still have your statutory consumer rights. You say 'warehouse' - you are a private consumer aren't you, and not a business?

Will they take a debit card? I think that's a better form of payment than a bank transfer. If they don't, find another supplier.

This. Be very very very wary of any company that does business with consumers for anything greater than trivial amounts of money yet doesn't accept card payments.

bris

stragglebod wrote: »

This. Be very very very wary of any company that does business with consumers for anything greater than trivial amounts of money yet doesn't accept card payments.

Why? Credit Card payments are now shunned by a lot of companies now that the fees are passed to them, doesn't mean the are bad companies.


Finding genuine reviews on a company is a far better way than just believing they must be bad because they don't accept credit cards.

zoob

bris wrote: »

Why? Credit Card payments are now shunned by a lot of companies now that the fees are passed to them, doesn't mean the are bad companies.


Finding genuine reviews on a company is a far better way than just believing they must be bad because they don't accept credit cards.

Yes I get it, margins can be tight on products nowadays so loosing 10-20-30% of profit because someone paying by credit card is something some business can I’ll afford

unholyangel

bris wrote: »

Why? Credit Card payments are now shunned by a lot of companies now that the fees are passed to them, doesn't mean the are bad companies.


Finding genuine reviews on a company is a far better way than just believing they must be bad because they don't accept credit cards.

A business never pays its own costs....its always their consumers who pay it. The regulations didn't stop them passing the costs on. Just make them do it indiscriminately.

peter_the_piper

zoob wrote: »

Yes I get it, margins can be tight on products nowadays so loosing 10-20-30% of profit because someone paying by credit card is something some business can I’ll afford

Normal is 1-3% so any firm paying 10-30% needs to change quick.

[Deleted User]

unholyangel wrote: »

A business never pays its own costs....its always their consumers who pay it. The regulations didn't stop them passing the costs on. Just make them do it indiscriminately.

While this is true, this refusal to accept credit cards could be a business decision in order to remain competitive in a saturated market.

If their prices are keener than other companies who do accept credit cards and these worktops are off-the-shelf rather than made to order I'd be inclined to agree with Bris that genuine good reviews of the product and seller should be enough to proceed.

Having said all that, I'm not so sure about "depositing the money direct into their account"...

ceh209

peter_the_piper wrote: »

Normal is 1-3% so any firm paying 10-30% needs to change quick.

That was 10-30% of profit, not that the fee is 10-30% of revenue

garth549

If the business is reputable and legit I don't see an issue paying by bank transfer. They probably mainly supply to large companies and traders so have little need to accept credit cards.

By the way when I say 'reputable and legit' I don't mean just having a nice website or a few glowing reviews!

Make sure they've been trading for many years, have lots of satisfied customers and most importantly that you're dealing with the real company!