Complaining about length of time

Tiglet2

sell my house within 6 weeks
Your EA fulfilled his promise. You were under offer/sale agreed within the timeframe. After that the legal part is done by the solicitors/conveyancers and your EA just smooths things along by talking to all party's.

Is there a Help to Buy Equity Loan to be repaid?
This question was directed at you. Did you purchase the property with the aid of a Help to Buy Equity Loan (not HTB ISA)?

Buyer is cash
As in cash in the bank, or cash provided by a mortgage lender i.e. your buyer is a FTB, or cash provided by a relative as a gift?

Has your buyer had a survey and searches? Were there any queries arising from those?

Fire_Fox

Talky12 wrote: »

The 6 weeks refers to going on market to sale agreed

What exactly have you been complaining about to date?

Do you know exactly where you are in the process, rather than where you are not? Do you know/ have you asked what is still outstanding?

Completion is not set until exchange of contracts. The estate agent has little to do with either.

Talky12 wrote: »

Hello all
So let me set the scene on the 10th may this year I agreed a price to sell my house, the estate agent was a national one who promised to sell my house within 6 weeks. After the fourth week the sale was agreed.
Step in the solicitors who were recommended by the estate agents ( both parties used estate agents recommendations, after the initial flurry of paperwork everything calmed down and I sat back and waited for the completion date, 18 weeks later I’m no further forward.

I’ve contacted my solicitors and the estate agents and no one can give me a straight answer as to when I can expect completion, my latest reply from the estate agents is that the girl who was originally dealing with the sale has now left the company and none of the emails have been getting sent over to the solicitors, I’ve kept all my communications and have never sent an email to anyone other than the person I currently email. To say I’m frustrated is an understatement.
Who if anyone can I complain to? I’ve repeatedly complained to both the estate agents and solicitors to no avail.

Sorry for the rant, any help will be much appreciated

Talky12

Tiglet2 wrote: »

sell my house within 6 weeks
Your EA fulfilled his promise. You were under offer/sale agreed within the timeframe. After that the legal part is done by the solicitors/conveyancers and your EA just smooths things along by talking to all party's.

Is there a Help to Buy Equity Loan to be repaid?
This question was directed at you. Did you purchase the property with the aid of a Help to Buy Equity Loan (not HTB ISA)? No just a normal mortgage

Buyer is cash
As in cash in the bank, or cash provided by a mortgage lender i.e. your buyer is a FTB, or cash provided by a relative as a gift? Cash in bank

Has your buyer had a survey and searches? Were there any queries arising from those?

yes surveys completed no queries

Robin9

Even if all goes well May to September is good.


You don't actually "sell" a house in 6 weeks - getting an offer like you had in 4 weeks is a good start .

We marketed my MIL house in May (empty as part of her estate) and had an acceptable offer inside a week - "cash" as in needing a mortgage - and not in a chain.

Exchange/Completion was due at the beginning of September - buyer pulled out with days to go.

Tiglet2

There doesn't seem to be any major reason for a delay. You need to speak to your solicitor and find out what they are waiting for and what step is still outstanding. Until you know this we cannot advise.

G_M

The estate agent is a red herring.


Go in and see your solicitor and ask what is outstanding and what timescale he anticipates.


(this is why I always recommend using someone local - and never the one recommended for the amount of commission they pay the EA!).

kingstreet

When all paperwork in chain is back and accepted, each solicitor will ask their client for preferred completion dates.

Once a date is agreed upon, contracts can be exchanged and the completion date becomes legally binding.

Presumably, one or more solicitors in the chain does not yet have everything they need so no request for completion dates has yet been made.

Contact your solicitor who is managing your sale. Your estate agent is only going to get the same information from them as you are.

Mutton_Geoff

The estate agents job is complete in that their appointment was to introduce you to a buyer. I've never seen an agents contract that has performance clauses built into it so they can perform as badly as they like and their fee is still due from the vendor. I have tested this in court (and lost).


I'd never recommend using a solicitor the agent recommended for the reasons above.


It's your solicitor you should be chasing.

Talky12

I received this email yesterday
Buyers solicitors are reviewing the file today with regard to exchanging. It won’t exchange today unfortunately but, should nothing else be outstanding, it should be as soon as possible. Your solicitors will ask for instruction of completion date shortly. Thanks!