Halifax limit reduced

memberme

My Halifax has also been reduced to £75.


not used it for 14 months, so I assumed that was the reason as I have low usage on other cards and no recent increase in credit limits.


Don't know why they just don't leave it as it was. I would use it again sometime

[Deleted User]

They're managing their exposure. That funding can be used more profitably elsewhere.

mluton

I had the same 3 weeks ago, reducing my limit to £75 on an account not been used in 2 years. This week I had a letter saying they are now closing the account in 4 weeks.

A4445

Creation dropped my limit from 10k to 7k. I applied for a limit increase it was accepted back to 10k :rotfl::rotfl:

washtenaw

My general advice to everyone, if you have any active credit card account, and you don't want the credit limit reduced or the account closed altogether by the provider, just USE it regularly !!! Honestly, it's not that hard, just make a few purchases here and there at least every few months and pay them off after the next statement to avoid any interest. And if the APR isn't that high, just make a purchase of about £100 and keep that on the card, slowly paying it off and letting a little bit of interest accrue. A lot of this is just algorithms, so if you make at the very least a £20 purchase every 3 months, that should probably be enough to 'trick' the computer into thinking that the card is 'active' enough to avoid reducing the limit or closing it.

For example, with my HSBC current and savings account I received a warning about account inactivity (even though there was plenty of money in each account) and after calling them up, they told me just make a little transfer from one account to another and back at least once a year. So I transferred £5 from my current to my savings and then back again. Easy !!! Same situation applies for credit cards, even the smallest transactions can simply keep the card sufficiently 'active'.

Somewhat silly analogy, but credit card accounts are a bit like gardens, you need to tend to them regularly so that they don't wither away and die !!!

System

washtenaw wrote: »

And if the APR isn't that high, just make a purchase of about £100 and keep that on the card, slowly paying it off and letting a little bit of interest accrue.

The occasional transaction yes but no need to pay interest just to keep a card.

washtenaw wrote: »

For example, with my HSBC current and savings account I received a warning about account inactivity (even though there was plenty of money in each account) and after calling them up, they told me just make a little transfer from one account to another and back at least once a year.

Not a good idea to keep 'plenty of money' with HSBC.

CathCurley

I phoned Halifax to check that the card, which I had not used for some time, was still valid and I could use on holiday. I was told it was.
I explained I was going on a 12 day cruise and I listed the dates and locations that were planned. A few days later I phoned again to say that I had forgotten the PIN. Couldn't use it so I phoned to get the card authorised and I was told it would be fine now. I used it a couple of times with no problem. Then I tried to get cash out but it was declined. I phoned again and and was shocked to hear that my limit was reduced to £75! Particularly since this was the card I had identified to settle my bill at the end of the cruise.
I actually got a text message advising me of this during the long phone call to Halifax. Eventually after having been put on hold a few times while a manager was consulted and then having to do a full credit check at a cafe table I was given the 'Good News' that my limit was back at £4,000.

As we disembarked a few days later I was not able to leave but pulled out of the line (my daughter had left the ship and was waiting for me with no idea why I had not left too) and publicly told my card had been declined. I had to return to customer services twice where my card being declined was discussed again before it was resolved.

They could have said no just use another card! I am complaining for what it's worth!

Had I not had two conversations in the weeks before I left specifically to ensure that I was able to use this card I would have made other arrangements. It is not reasonable to cut the limit to such a ridiculous level with no prior warning. I do not have poor credit and I have never failed to pay. I do not borrow excessively and so this action is totally unacceptable and left me in a difficult and embarrassing position on several occasions without any justification.