Does Ben cap apply if both working?

The-Joker

Does Ben cap apply if both working?

We had uc payment without cap but now they say the cap should have been applied??

We are both working

The-Joker

I thought if both working then the benefit cap didn’t apply to your claim?

The-Joker

Universal You now need
If you call us, please have the answers to your security questions ready
https://www.gov.uk/universalcredit
Telephone: 0800 328 5644 Textphone: 0800 328 1344
Overpayment of Universal Credit.
You need to pay £937.56
You were overpaid: Amount: £937.56
From 15 July 2019 to 14 August 2019
Civil Penalty £0.00
Call 0800 916 0647 to set up your repayment.
Tell us as soon as possible is
affordable repayment plan with you.
You recieved a payment on 21/08/2019 without the benefit cap being took into consideration.
Because of this late notification you have been overpaid £937.56 and now need to pay this money back.
You are now in a minority of people who have received o.
If you already owe money to us, this overpayment will be added to currently paying back.

The-Joker

It says your not under the cap if “get Universal Credit and you and your partner earn more than £569 a month combined, after tax and National Insurance contributions”

Lanzarote1938

That wasn't copy and paste from actual notification was it? I ask because there are spelling and grammar errors and I wouldn't expect them in an official letter.

The-Joker

Yes it’s copy and paste

Lanzarote1938

I would make sure by phoning a different number that you really have an overpayment.

The-Joker

Lanzarote1938 wrote: »

I would make sure by phoning a different number that you really have an overpayment.

It’s legit

UC is such a mess nowadays

The-Joker

They definitely made a mistake my wife and I are both working so the Ben cap does not apply

But they are saying we are under the cap

calcotti

Is this a message you have received on your journal?

What were your combined earnings used for your UC entitlement calculations for the assessment period from July to August?

If they were above the £569 threshold then post a notice in journal pointing that out. Should probably ring the helpline too,

If earnings for that assessment period were below the threshold that is why the cap has been applied. The fact that you are both working doesn’t guarantee that your income is above the threshold in any one assessment period if your payment dates are irregular.

The-Joker

calcotti wrote: »

Is this a message you have received on your journal?

What were your combined earnings used for your UC entitlement calculations for the assessment period from July to August?

If they were above the £569 threshold then post a notice in journal pointing that out. Should probably ring the helpline too,

If earnings for that assessment period were below the threshold that is why the cap has been applied. The fact that you are both working doesn’t guarantee that your income is above the threshold in any one assessment period if your payment dates are irregular.

There was a mix up

I have to clarify

Is it possible to change reported earnings and expenses for months gone by?