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Tax Credit Debt

[Deleted User]
[Deleted User] Posts: 0 Newbie
Ninth Anniversary 100 Posts Combo Breaker
edited 6 September 2019 at 10:57AM in Benefits & tax credits
My sister has received a letter from a company called LCS who have been instructed by HM Revenue & Customs to claim back an overpayment in tax credits of over 2K.


Does anyone have any experience/tips on dealing with this. She doesn't have much disposable income. She has 1400 a month full time and her mortgage is £402 a month and she has a son at uni so associated costs and not a lot of disposable income.


She has always sent them her P60 when requested but it seems that they stopped asking people for that. She's queried it and they say she's written down the wrong figure from her P60 one year. They do ask you to check the forms but she never understood the workings out so never did really and just assumed they were all correct.


It goes back a few years so she doesn't have the paperwork to double check although they could probably send her that if asked.


How should she proceed (we're assuming she does owe the money)? Any tips on what to offer as she's worried sick. I'm anticipating having to help with the payments.


They want the money now but seems quite heavy handed as most people don't have that kind of money lying around and benefits claimants and low income people even less likely to be able to whip out the money from the magic money tree.


What's reasonable to offer? I think she should start paying something every month now even if it's £30 a month.


What do others think?

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