My Broadband Speed

aardvaak

I have BT Fibre with Cable. - Home Hub 6


If I connect the hub to the test socket on the Master Socket I get speeds of around 8.5MBS the hub actually says it is receiving 10MBS.


If I replace the front plate and plug in again the speeds reduce to around 6.5MBS.


When I move the Hub to where I use it in my study on an extension speed is only 4.5 - 5MBS.


I have to use it there as the signal does travel from the Kitchen (where the Master Socket) is to the Study.


I have an extension in a Mobile Home next to my house connected by BT type line wire - there the speed is about 6MBS.



Why is this?


How do I correct it so that I am not always in the slow lane?

Norman_Castle

If you haven't already, replace your faceplate with one of these (you may find cheaper) https://www.ebay.co.uk/itm/Genuine-OpenReach-BT-Master-Socket-NTE5C-VDSL-MK4-New-2019-ADSL-FacePlate/183902796965?hash=item2ad175fca5:g:ZnIAAOSwX5pcuj~N
then if its still notably slower look into replacing your extension wiring.

[Deleted User]

aardvaak wrote: »

I have BT Fibre with Cable. - Home Hub 6


If I connect the hub to the test socket on the Master Socket I get speeds of around 8.5MBS the hub actually says it is receiving 10MBS.


If I replace the front plate and plug in again the speeds reduce to around 6.5MBS.


When I move the Hub to where I use it in my study on an extension speed is only 4.5 - 5MBS.


I have to use it there as the signal does travel from the Kitchen (where the Master Socket) is to the Study.


I have an extension in a Mobile Home next to my house connected by BT type line wire - there the speed is about 6MBS.



Why is this?


How do I correct it so that I am not always in the slow lane?

You're paying for fibre and getting 8.5Mbps? Ouch. (you do mean Mbps I'm guessing and not MBPS as you wrote?)

Are you testing with a computer/laptop plugged into the router? If you're not already use https://www.speedtest.net

aardvaak

Colin_Maybe wrote: »

You're paying for fibre and getting 8.5Mbps? Ouch. (you do mean Mbps I'm guessing and not MBPS as you wrote?)

Are you testing with a computer/laptop plugged into the router? If you're not already use www.speedtest.net

Yes wired...........................


That is the test I am using

scaredofdebt

That's poor, I get 20-30 Mb/s on BT Fibre and I live in the sticks, 3 miles from the exchange. Have you asked BT about it?

Takmon

scaredofdebt wrote: »

That's poor, I get 20-30 Mb/s on BT Fibre and I live in the sticks, 3 miles from the exchange. Have you asked BT about it?

It's the distance from the Cabinet that dictates the speed for a FTTC connection. if you can get 30 Mbps then you will be around 0.6 miles (line length) from the Cabinet.

aardvaak

scaredofdebt wrote: »

That's poor, I get 20-30 Mb/s on BT Fibre and I live in the sticks, 3 miles from the exchange. Have you asked BT about it?

I am in the"sticks" too about a mile and a half from the exchange

Carrot007

aardvaak wrote: »

I am in the"sticks" too about a mile and a half from the exchange

The exchange has nothing to do with it in fibre.


Where is the green box? No not the phone green box another (fibre) one, though they are likely close!

grumpycrab

aardvaak , stick your landline number in here http://dslchecker.bt.com/
It'll tell you whether 10Mbps is correct or not at the master socket.

aardvaak

grumpycrab wrote: »

aardvaak , stick your landline number in here http://dslchecker.bt.com/
It'll tell you whether 10Mbps is correct or not at the master socket.

Thank you, it says VDSL Downstream 7.4 (High) 2.4 (Low) Upstream 1.2 (High) 0.8 (Low)


Observed Speads VDSL 5.3 ADSL 8.42


What other info do you need?

[Deleted User]

aardvaak wrote: »

Thank you, it says VDSL Downstream 7.4 (High) 2.4 (Low) Upstream 1.2 (High) 0.8 (Low)


Observed Speads VDSL 5.3 ADSL 8.42


What other info do you need?

What speeds does it give under ADSL 2+?