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Is Morningstar down

for anyone else?

I can't log in, and my normal link to portfolios doesn't work.

Comments

  • I've been able to access the site and get as far as the sign-up process, I don't think i have an account with them so can't test the login functionality.
    Save £12k in 2019 #154 - £14,826.60/£12k
    Save £12k in 2020 #128 - £4,155.62/£10k
  • talexuser
    talexuser Posts: 3,544 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes, I've got sign up, but obviously it won't accept an existing login.
  • jsinc
    jsinc Posts: 318 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Fine for me. Sure you're logging into the UK version? I had that issue previously then realised I was trying to login to US site
  • No problem for me, and I haven't signed in for over a year!
  • talexuser wrote: »
    I can't log in, and my normal link to portfolios doesn't work.

    They seem to have done updates on the site recently. Try deleting all your stored cookies for the Morningstar domain.
  • talexuser
    talexuser Posts: 3,544 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No luck, took the saved cookies out of CClean, did a clean and rebooted and still the sign in tab does nothing, but the sign up links work.
  • jsinc
    jsinc Posts: 318 Forumite
    Part of the Furniture 100 Posts Name Dropper
    talexuser wrote: »
    No luck, took the saved cookies out of CClean, did a clean and rebooted and still the sign in tab does nothing, but the sign up links work.
    What do you mean by does nothing - are you selecting the head and shoulders sign-in icon?
    Maybe try a different broswer or check your cookie settings (all 3rd party or all cookies accepted)
  • talexuser
    talexuser Posts: 3,544 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jsinc wrote: »
    What do you mean by does nothing

    The large tab "sign in to your existing portfolio" did nothing - click and no response. Just now tried again and it works - no idea what happened. Thanks for all the responses.
This discussion has been closed.
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