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Paypal just charged me 7.5% fee on a sale

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dantendo
dantendo Posts: 36 Forumite
in Ebay, auctions, car boot sales, post & parcels
Paypal charged me 7.5% fee on a sale, any ideas why it was so high.

Item was posted to Reading UK. Buyer registered in UK.

Sent paypal an email and their reply wasn't even close to what I was asking.

Comments

  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Posts: 9,310 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    What was the amount paid and the fees taken?
    In the game of chess you can never let your adversary see your pieces
  • dantendo
    dantendo Posts: 36 Forumite
    88p paypal fee taken from an item that sold for £11.75.
  • soolin
    soolin Posts: 74,157 Ambassador
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    dantendo wrote: »
    88p paypal fee taken from an item that sold for £11.75.

    If the total was £11.75 including postage and you have a standard account then it should have only been 60p according to the calculator.

    https://finalfeecalc.co.uk/paypal-fee-calculator-uk/
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • dantendo
    dantendo Posts: 36 Forumite
    soolin wrote: »
    If the total was £11.75 including postage and you have a standard account then it should have only been 60p according to the calculator.

    https://finalfeecalc.co.uk/paypal-fee-calculator-uk/

    That calculator seems a bit off as well, lately I've been getting charged 2.9% + 30p as opposed to 3.4% + 20p that I was getting charged a few months back.
  • soolin
    soolin Posts: 74,157 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    dantendo wrote: »
    That calculator seems a bit off as well, lately I've been getting charged 2.9% + 30p as opposed to 3.4% + 20p that I was getting charged a few months back.

    Sorry, I didn't check whether it had changed to the new rates. It should be 2.9% plus 30p.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Posts: 9,310 Forumite
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    edited 30 August 2019 at 8:29PM
    dantendo wrote: »
    Tlately I've been getting charged 2.9% + 30p as opposed to 3.4% + 20p that I was getting charged a few months back.

    Those are Paypal's new fees as of the 16th of August.

    As far as I know they apply to business accounts.

    Had a personal sale yesterday and Paypal took the usual 3.4% plus 20p (well they actually took 68p instead of 64p).

    Sometime in the near future eBay's own payment system will come in and it's likely that Paypal goes out the window at that point.

    Just to add had a payment of £3.99 on the 26th and they took 42p instead of the usual 34p.

    All other payments before that (24th and earlier) seem spot on.
    In the game of chess you can never let your adversary see your pieces
  • kalsha
    kalsha Posts: 1,116 Forumite
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    "Those are Paypal's new fees as of the 16th of August.

    As far as I know they apply to business accounts."

    I am not a business and this week I have been charged 2.9% + 30p on all my sales.

    A few months I did have a sale of around £12 when I was charged 86 p. When I queried it, Paypal told me that was conversion charge.

    The buyer, although registered and residing in UK, had a paypal account registered in a different country. I only sell to UK buyers. But buyers like above, I wouldn't be able to reject.
  • martindow
    martindow Posts: 10,569 Forumite
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    2.9% of 11.75 = 34p plus 30p = 64p


    Was there an additional postage charge on top of the 11.75 item value?
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    martindow wrote: »
    2.9% of 11.75 = 34p plus 30p = 64p


    Was there an additional postage charge on top of the 11.75 item value?

    I suspect an ROW cross border charge.

    2% cb fee on 11.75 = 23.5
    2.9% fee on 11.75 = 34.07
    transaction fee = 30p
    Total 87.57 - no doubt rounded up to 88p by Paypal.
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