Employer told me i was getting a pay rise and still hasnt delivered

Lauren2205

Hoping someone can advise on this. I started a new job in Feb on salary of 25,000 per year. At the end of March I got an email from my boss saying that from 1st April my salary would be increasing to £27,000 per year. We're now in August and I still haven't seen that raise. I've emailed my boss numerous times about it and she always replies something along the lines of "let me speak to payroll and get back to you", but then I never hear back. One time she asked me to send her the email where she said she'd give me a raise because she "didn't have a record of it". I forwarded the email to her and she said she would speak to payroll and get back to me, but still hasn't. Now I've been paid again today and my salary still hasn't changed. She's not being very proactive in dealing with this and I'm starting to think she's just trying to fob me off and hoping ill forget about it.
My question is, how enforceable is this? I didn't sign a new contract or anything with an amended salary on, but I do have it in writing in the email that I was told I'd get the raise starting in April. If she tries to deny me the raise now, do I have a leg to stand on and can I ask to be back paid what I'm owed up to now?


Thanks in advance for any help

gettingtheresometime

As the pay rise is less than 1% only you can decide how much of a pita you wan to be over this ....assuming that it's a completely new employer so no real protection rights.


I would have thought it very odd to start a job on one salary and then a month later get a pay rise ....could it be that the pay rise will only kick in once probation has been successfully completed?

ACG

As above, you have been there less than 2 years.
You could argue you are due the extra money, take it to court and you would probably win.

But they could also dismiss you without really having to justify it - there are a few exceptions but things like race/religion/age .

Probably not worth the risk.

Can you go above your managers head or just go straight to HR yourself?

TBagpuss

Is your Boss the owner of the comany? If there a HR person or department?

If there is any one dealing with HR then contact them.I would start with something like;

"I was told in March that my salray was increasing from £25,000 to £27,000, effective 1st April. Unfortunately I have not yet recieved th correct payments. I have spoken to [Boss} and understand that there have been delays in getting payroll updated.

I would be grateful if you could let me know when I can expect to get the back payments owed fo April-August and if you can ensure that the correct payment is made in September and moving forward. I attach a copy of the notification of the new salary annd look forward to hearing from you"

You could also ask if they ned any further information from you, although they oght not to, just to change your pay.

If there is no HR but your boss has a boss, then I would suggest that you e-mail your boss in similar terms, and ask whether they can speak to their boss to resolve this, then if you don'tr hear back within a week, contact the higher up directyl yourself, with copies of the earlier e-mails and ask if they can look into it.

f your boss has no bss, I would give ACAS a call. I think that you are probably entiled to the money, you have continued to show up for work on the basis that your pay has gone up, and arguably might have chosen to look elsewhere, if you had not had a rise, soI think that this is just like any ther underpayment of wages, but I would strongly recommend that you take some more expert advice!

Takeaway_Addict

gettingtheresometime wrote: »

As the pay rise is less than 1% only you can decide how much of a pita you wan to be over this ....assuming that it's a completely new employer so no real protection rights.


I would have thought it very odd to start a job on one salary and then a month later get a pay rise ....could it be that the pay rise will only kick in once probation has been successfully completed?

its an 8% increase...

Stigy

Takeaway_Addict wrote: »

its an 8% increase...

I assumed that was a typo and a zero was missing...

Lauren2205

gettingtheresometime wrote: »

As the pay rise is less than 1% only you can decide how much of a pita you wan to be over this ....assuming that it's a completely new employer so no real protection rights.


I would have thought it very odd to start a job on one salary and then a month later get a pay rise ....could it be that the pay rise will only kick in once probation has been successfully completed?

It’s about an 8% increase, works out about £160 a month. I know that doesn’t sound like a lot but I’m trying to pay off some debt and save for my first house, so the extra money would really help.
When I first started they did say I’d start on £25,000 and then on completion of a 3 month probationary period it would increase to £27,000. But they sent me the email after a month saying they were so pleased with my performance the raise would be effective from 1st April. Even if they were waiting for my probation to end, that would have been in May so I still should have seen the raise by now shouldn’t I?

Stigy

Lauren2205 wrote: »

It’s about an 8% increase, works out about £160 a month. I know that doesn’t sound like a lot but I’m trying to pay off some debt and save for my first house, so the extra money would really help.
When I first started they did say I’d start on £25,000 and then on completion of a 3 month probationary period it would increase to £27,000. But they sent me the email after a month saying they were so pleased with my performance the raise would be effective from 1st April. Even if they were waiting for my probation to end, that would have been in May so I still should have seen the raise by now shouldn’t I?

Did your contract not outline that your salary would increase? It's not really a pay rise, rather than a training salary being increased to the basic salary if what you've said is accurate.

jonnygee2

My question is, how enforceable is this? I didn't sign a new contract or anything with an amended salary on, but I do have it in writing in the email that I was told I'd get the raise starting in April. If she tries to deny me the raise now, do I have a leg to stand on and can I ask to be back paid what I'm owed up to now?

Legally speaking, you are owed the pay rise from the 1st of April. An email would almost definitely be considered binding, especially as in communications since they have not backtracked.

As others have said, whether you want to enforce your legal right to the pay rise now is another question. You could be (legally) dismissed for doing so, so there are risks involved.

But, bear in mind that you can chase it at any point in the next six years. So if you work for them for another year and they pay you £25k the whole time, and then you leave, you can still put in a claim for the missing money you are owed (through the courts, if you need to).

Lauren2205

TBagpuss wrote: »

Is your Boss the owner of the comany? If there a HR person or department?

If there is any one dealing with HR then contact them.I would start with something like;

"I was told in March that my salray was increasing from £25,000 to £27,000, effective 1st April. Unfortunately I have not yet recieved th correct payments. I have spoken to [Boss} and understand that there have been delays in getting payroll updated.

I would be grateful if you could let me know when I can expect to get the back payments owed fo April-August and if you can ensure that the correct payment is made in September and moving forward. I attach a copy of the notification of the new salary annd look forward to hearing from you"

You could also ask if they ned any further information from you, although they oght not to, just to change your pay.

If there is no HR but your boss has a boss, then I would suggest that you e-mail your boss in similar terms, and ask whether they can speak to their boss to resolve this, then if you don'tr hear back within a week, contact the higher up directyl yourself, with copies of the earlier e-mails and ask if they can look into it.

f your boss has no bss, I would give ACAS a call. I think that you are probably entiled to the money, you have continued to show up for work on the basis that your pay has gone up, and arguably might have chosen to look elsewhere, if you had not had a rise, soI think that this is just like any ther underpayment of wages, but I would strongly recommend that you take some more expert advice!

My boss is joint owner of the company. To be honest that is how I was feeling anyway, they have me run ragged at times and I work well in excess of the 40 hours I’m contracted to most weeks, but this extra money I was being promised made it seem worth it. Surely if I have it in writing that they are going to pay me a certain amount for my work, then as long as I’m doing that work they should pay me that amount? Or at least have the decency to be straight with me and say that I’m actually not getting the raise? Instead I feel like they keep fobbing me off, dangling the carrot of a pay rise to keep me sweet and carry on working so hard when they have no intention of paying me what they said they would.

Lauren2205

ACG wrote: »

As above, you have been there less than 2 years.
You could argue you are due the extra money, take it to court and you would probably win.

But they could also dismiss you without really having to justify it - there are a few exceptions but things like race/religion/age .

Probably not worth the risk.

Can you go above your managers head or just go straight to HR yourself?

I don’t have any intention of taking it as far as court to be honest. I know it probably wouldn’t be worth it. I’m just trying to work out if there is any point in me continuing to pursue this or just let it go. My manager is joint owner of the company and there is no HR department as far as I’m aware.