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Brittania Building Society

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  • If I can get a reference number that the payments was made to it will give me the info to contact Brittania before midnight and set the ball rolling.
  • Bermonia
    Bermonia Posts: 977 Forumite
    500 Posts
    If I can get a reference number that the payments was made to it will give me the info to contact Brittania before midnight and set the ball rolling.

    Highly unlikely... if they have already carried out a search and the results came back empty it is because the information no longer exists on their systems (as it should be according to GDPR).

    Unless you can supply them with ‘evidence’ of PPI then there is nothing for them to consider the payment reference will mean nothing I’m afraid.
  • SonOf
    SonOf Posts: 2,631 Forumite
    1,000 Posts Fourth Anniversary
    If I can get a reference number that the payments was made to it will give me the info to contact Brittania before midnight and set the ball rolling.

    direct debit reference numbers rarely match account numbers.

    And even if you get the reference number, all that shows is that there was a mortgage. Not that there was insurance.

    Most MPPi was not built into the mortgage but was a separate direct debit to the insurer. Did you ask the bank for the insurance details?
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