If your provider was merged/taken over multiple times?

[Deleted User]

We had a mortgage with the original Leeds BS in 1992 (Leeds Permanent BS). Leeds PBS was subsequently taken over by Halifax BS (which became Halifax plc) which then merged with the Bank of Scotland to form HBOS in 2001, which in turn became part of Lloyds Banking Group in 2009.


So, my question is - who the heck do I send a possible PPI misselling enquiry to?

Bermonia

HBOS... not that difficult really

SonOf

Unless the OP used an estate agent, mortgage broker or adviser for the mortgage. In that scenario, they would not use the lender's insurance but arrange it via their own agencies.