Any way to cover glass via post?

parkemitch

Hi,
We have sold something on ebay and part of the item is glass! Eek!

Are there any companies/couriers that will insure glass or at least not included on there prohibited list.

Thanks

steviebabes

I've not seen anything from Royal Mail that they don't carry glass items. I would have thought that SD would include insurance against breakage if properly packed.

baffcat

parkemitch wrote: »

Hi,
We have sold something on ebay and part of the item is glass! Eek!

Are there any companies/couriers that will insure glass or at least not included on there prohibited list.

Thanks

Hi

I probably send more glass than most. As a rule, the post office and other carriers will not pay up for glassware broken in transit, so I self insure. I'm not aware of glass being prohibited. If it is, I guess it's to stop claims rather than any nefarious reason, and as I never claim, I'm not going to worry about it.

I generally add £1 to each P&P charge to cover myself in the event of breakage. As very little gets broken, I'm sure I'm up at the minute, but only today I was informed by a customer of a broken burette, and I've just packed another to send out to him. It's only £25 + postage, but it reminds me I need to pack REALLY well. On this occasion, although I used corrugated cardboard around the box it was in, I forgot to actually open the box and make sure it was secure and wrapped well in it. My mistake, but not one I'll repeat.

So if I were you, and you think it can be broken, pack it well, and double box it. Better to pay a little more for carriage than have to refund the customer. I find that DHL are pretty good with my stuff, but only if well packed and supported, and in stout boxes.

HTH

Baff