We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
TalkTalk Crackling line - "Network Problems"
Comments
-
Biggest shock to me in that article is the notion that they have a complaints team. Anyopne know how to get through to them?0
-
marksmith99 wrote: »Biggest shock to me in that article is the notion that they have a complaints team. Anyone know how to get through to them?
When I had problems I emailed [SIZE=-1]dunstonec@cpw.co.uk and got someone in the department to phone me and gave me my MAC so I could leave their broadband and said I could do so without penalty.[/SIZE]It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!(OK my English isn't great, the sciences, maths & IT are my strong points!)0 -
marksmith99 wrote: »
Also, I note the unbilled balance in My account is increasing daily, despite making no chargeable calls. I presume this is because I am being charged for the diverted calls to my mobile, even though I was told it would be free!
The sad thing is I was pretty sure this would happen!
Just an update, now have access to the bill and sure enough all the calls diverted for "free" to my mobile were charged - this despite me phoning them twice already to confirm this wouldn't happen. Have phoned again and allegedly the bill will be reduced now. Once again I'm not holding my breath!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards