RBS and Santander ordered to fix PPI processes - after not sending proper reminders to 1,000s...

Former_MSE_Callum

Royal Bank of Scotland and Santander have been ordered to appoint an independent body to look at their PPI processes after they failed to send, or sent inaccurate, annual PPI reminders to customers...

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'RBS and Santander ordered to fix PPI processes - after not sending proper reminders to 1,000s of customers'

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Consumerist

Further evidence, if any were needed, that our regulators are utterly ineffective. It seems clear that our businesses regard regulations as voluntary codes which they can ignore for years. The laugh is, of course, that any fines issued are paid by the customer - not the shareholders.