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Resolver.co.uk leaking personal data - Data protection warning!

When making a complaint using resolver, it passes the "User account email" to the company your dealing with which is your resolver login email address. The login address is part of your credentials so is also a security risk.
It seems pointless having the Unique case @email.resolver.co.uk address if resolver are also giving your login address away, they may as well use one email address and filter on case reference.
T&C give resolver the right to do this but EU GDPR may say otherwise.

Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    "We will disclose the information you provide (including personal information), to the company / organisation that will deal with your complaint. We may also pass this information to the associated regulator / ombudsman."

    Terms and conditions
  • Ectophile
    Ectophile Posts: 8,321 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If you don't agree to their Terms and Conditions, then don't use their service.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
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