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Poor standard of work - large invoice!

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2 weeks ago the plumber who was renovating my bathroom arrived one evening out of the blue, ripped my sink and bath out, leaving the toilet fortunately, came back the next day whacked some plasterboard on 3 walls, 3 layers deep in places so I'm losing some wall (calculate about 6cm) and the board significantly hangs over the door frame. I happened to have a plumber in my house who was outraged a the poor quality work. Anyhow the plumber disappeared leaving my bathroom in that condition and hasn't returned since I've obviously been in contact and he says it's all my fault he hasn't done any work because I hadn't ordered the pottery and tiles (he said he'd do that with me to get me discount). I decided to cut my losses as my plumber wasn't interested and I was concerned about the quality of his work, at which point he's presented me with a bill for £750. The original quote for everything to be completed was £2,200. I queried how he got that figure as I didn't feel he had completed one third of the work and had spent no more than 6 hours in my house. I just requested an itemised invoice. I received quite an unpleasant message back demanding immediate payment by the end of today. Please can you advise me if I am being unreasonable as I am so angry that my judgement may be skewed! Thank you
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Comments

  • Risteard
    Risteard Posts: 2,000 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you can't agree an amount you are happy with, I think you are within your right to withhold the total amount until plumber finished work. If and when that happens.
    Poor advice. Some form of arbitration would be the obvious and correct answer.
  • snowcat75
    snowcat75 Posts: 2,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Risteard wrote: »
    Poor advice. Some form of arbitration would be the obvious and correct answer.

    Not really,

    The obvious advice is to draw a contract on all building works before commencement.


    however as this hasn't been done it is perfectly acceptable to ask for a full an itemised invoice, which is payable when the work is carried out correctly....



    This is the way pretty much every other industry works, along with 30 day payment terms. the building trade is no exception.
  • jk0
    jk0 Posts: 3,479 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I wouldn't be putting up plasterboard on any bathroom walls that get wet. You only need a grout failure for the tiles to fall off.


    Replace with cement board: https://www.wickes.co.uk/Knauf-New-Aquapanel-Board---12-5mm-x-900mm-x-1-2m/p/207027
  • Can we see some pics ?
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
  • Risteard
    Risteard Posts: 2,000 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    snowcat75 wrote: »
    Not really,

    The obvious advice is to draw a contract on all building works before commencement.


    however as this hasn't been done it is perfectly acceptable to ask for a full an itemised invoice, which is payable when the work is carried out correctly....



    This is the way pretty much every other industry works, along with 30 day payment terms. the building trade is no exception.

    You are wrong.

    If the job doesn't get completed in its entirety this certainly does not mean that no money is owing for work which has already been carried out. That is why I suggested arbitration to try to fairly value this (assuming that the job isn't completed in its entirety).
  • snowcat75
    snowcat75 Posts: 2,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Risteard wrote: »
    You are wrong.

    If the job doesn't get completed in its entirety this certainly does not mean that no money is owing for work which has already been carried out. That is why I suggested arbitration to try to fairly value this (assuming that the job isn't completed in its entirety).

    Some money might be owing equally bodged work can occur cost to correct.

    Iv been in business long enough to know what's acceptable and what's not, The trade no matter what shouldn't query the request for an invoice, Iv yet to know a company that would pay for non invoiced jobs.

    Once that's provided work can be considered and assessed.

    No one should and is not legally obliged to pay immediately for work that is not fit for purpose.
  • SarahMcA
    SarahMcA Posts: 28 Forumite
    Tenth Anniversary Combo Breaker
    postimg.cc/gallery/27apoils2/
  • ashe
    ashe Posts: 1,574 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Christ I would want paying for that.
  • jk0
    jk0 Posts: 3,479 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I wouldn't pay any money at all for that abortion. It's going to cost you to get rid of. I would tell the guy to feel free to sue me, and I will counter sue for rectifying his work.
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