Washing Machine Fault

Lsjonemd

I have just discovered that my washing machine has been leaking due to a known manufacturing fault (thorugh a nice repair man who left his laptop and an open document visible for me).
Am I entitled to anything from the manufatcurer?

neilmcl

You'd need to actually prove that this was a known manufacturing fault.

If it's outside the manufacturer's warranty period then you won;t be entitled to anything from them, however you could exercise your statutory consumer rights under the Consumer Rights Act 2015 against the retailer.

How old is the machine?

Lsjonemd

It is only 8 months old. We bought it in January

Aylesbury_Duck

Speak to the retailer, but you will need to prove that the fault is inherent.

Why was the repair man called out? I assume that given the machine's age, he was sent out by the retailer?

Lsjonemd

We spoke to the washing manufacturer regarding the leak and they arranged for one of their repairmen to visit.