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Manchester metrolink contactless

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Comments

  • ceewash
    ceewash Posts: 1,378 Forumite
    Part of the Furniture 1,000 Posts
    UPDATE: managed to speak to Metrolink today. Very helpful as it happens. Apparently I'd tapped in and out by mistake so extra journeys were charged for. The daily max of £4.80 + £4.60 x 2 which comes to £14. Still don't really understand but it was my fault and they have refunded me the extra £9.20. Sounds like there is a call centre just dealing with overpayments and refunds. Say "we are all learning".
  • Barny1979
    Barny1979 Posts: 7,920 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Chino wrote: »
    You are making the rather courageous assumption that there isn't a fault with Metrolink's shiny new contactless ticketing scheme.
    So it doesn't appear to have been a system error!
  • ceewash
    ceewash Posts: 1,378 Forumite
    Part of the Furniture 1,000 Posts
    He said it was my fault and I have no way of proving otherwise.
  • Chino
    Chino Posts: 2,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Barny1979 wrote: »
    So it doesn't appear to have been a system error!
    Well, Metrolink's customer services blamed the customer. Which isn't the same as saying there wasn't a "system error".
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