Unfair Carhire Damage Claim

YorkshireBoy

AH1234 wrote: »

I actually didn’t cancel the credit card but reported it lost. Can they still charge the credit card if it’s been reported lost?

But it wasn't "lost" when you presented it for payment/future payments as per the hire agreement.

You're really clutching at straws with this one.

oldernonethewiser

Greenmotion or Easirent perchance?

Aylesbury_Duck

AH1234 wrote: »

I actually didn’t cancel the credit card but reported it lost. Can they still charge the credit card if it’s been reported lost?

Possibly fraudulent but at the very least, dishonest. So if the card was charged, you’re going to allege that someone found or stole your card and used it to pay the car hire company you happened to hire a car from a short while before? I see.

You expect us to believe you had nothing to do with the damage yet have just said you’re prepared to lie to your card company to avoid being billed for it.

Good luck with that. I’m out.

JohnMl88

I had a similar issue, there was a scratch under the front bumper ( I didn’t see it when I collected the car) and interrent charged me 220€, my insurance refunded me the bill so it’s fine, why you didn’t buy insurance? Either an annual policy or the rental insurance.

loskie

OP is dishonest best to now ignore thread

redux

Ask for copies of previous reports on the same car, with customer details redacted.

I did this while I was still in the office, and while I was outside photographing the car they miraculously they found the same damage already reported. Three times.

I was alleged to have scuffed an alloy wheel on a kerb. Not only had the roads had no kerbs for more half a mile of the total 97 miles driven, and I hadn't been near those, but there was clearly subsequent corrosion in the graunched part that could not have already happened so quickly on the same day as the scrape.

AH1234

Possibly fraudulent but at the very least, dishonest. So if the card was charged, you’re going to allege that someone found or stole your card and used it to pay the car hire company you happened to hire a car from a short while before? I see.

No. I informed my bank of the situation and asked them if they could block any unauthorised transactions in my card. They said I could report it lost, so I did it on my banks advice. How can they put a future charge on my card if it’s been cancelled? Why is that fraudulent?

Aylesbury_Duck

Drip, drip, drip....

shinytop

OP you have my sympathy. Unfortunately some car hire companies are crooks and there is not a lot you can do other than take out excess insurance. I returned a car to Goldcar last year and the attendant went straight to a tiny chip on the very bottom of the windscreen I would never have noticed. I refused to sign anything and as expected, they charged me, 400 Euro, which I claimed back from my excess insurer. I know Goldcar are notorious for this but they're not the only ones.

LilElvis

AH1234 wrote: »

No. I informed my bank of the situation and asked them if they could block any unauthorised transactions in my card. They said I could report it lost, so I did it on my banks advice. How can they put a future charge on my card if it’s been cancelled? Why is that fraudulent?

You will be issued a new card with a new "long number" embossed on it but the underlying account number with your card provider will remain the same and your old card will remain linked to that account. Your card provider will continue to accept valid charges to your account made using the old number - and the charge from the car hire company is valid because 1) you signed paperwork when you collected the car authorising them to take payment for any damages caused whilst it was in your possession and 2) you signed further paperwork acknowledging that damage had occurred.