Who Do You Send the PPI Claim To?

theFlash

If you are (mis)sold a PPI by Alliance & Leicester during the setting up of a mortgage, but the PPI is actually administered by Cardif Pinnacle, am I correct in presuming its Alliance & Leicester (now Santander) the person would send their PPI claim to?

[Deleted User]

It's a mis selling complaint, so you complain (not claim) to the seller.

Bermonia

Send it to Santander

theFlash

Thanks. They have an online tool for PPI claims. Does this notify you that the claim has been submitted once you've completed the online forms?


At this late stage it would be vital I would have though to have some proof you submitted the claim?

[Deleted User]

theFlash wrote: »

Does this notify you that the claim has been submitted once you've completed the online forms?

Only Santander can tell you this, although I'm certain there will be an acknowledgement (perhaps even a case number) for you to refer to if necessary.