Tsb online banking; here we go again?

LastbutFast

Unable to log on to either app or online banking for the last couple of hours; despite their website saying services are available. Appears I am not alone with this problem.

LastbutFast

Just opened an email from TSB:
“There’s a new message waiting for you in your Internet Banking inbox.
This message is important and needs your attention.”
It helps to have a sense of humour with this outfit. Time to consider switching away methinks.

colsten

I have logged into the app just now without problems.

LastbutFast

Thank you Colsten. I have also just managed to log into the app after a couple of frustrating hours. Downdetector has over 800 reports of tsb online problems so far today!

hollie.weimeraner

I've logged in as well but it looks like something has updated overnight as I had a notification prior to my password request

Ballard

I couldn’t log on earlier either but I had nothing urgent to do so waited an hour or two and tried again, this time successfully. No drama.

EssexExile

LastbutFast wrote: »

Just opened an email from TSB:
“There’s a new message waiting for you in your Internet Banking inbox.
This message is important and needs your attention.”
It helps to have a sense of humour with this outfit. Time to consider switching away methinks.

I wonder what they will say in the email if they have a message for you that really is "important & needs your attention" & not just another monthly statement.

badger09

EssexExile wrote: »

I wonder what they will say in the email if they have a message for you that really is "important & needs your attention" & not just another monthly statement.

And why can't those messages which are "important and need your attention" be read in the app, like Lloyds, BoS etc:cool:

Brambleberry

Also received a similar email on the 15th - but I'm struggling to find my inbox on the website - where has it gone?

Haven't needed to use the site for a while, so not as familiar with its set-up as my main bank, but if anyone can tell me what and where to click to see this "important" communication I'd be most grateful!

EssexExile

Brambleberry wrote: »

Also received a similar email on the 15th - but I'm struggling to find my inbox on the website - where has it gone?

Haven't needed to use the site for a while, so not as familiar with its set-up as my main bank, but if anyone can tell me what and where to click to see this "important" communication I'd be most grateful!

It was top right hand corner once logged in but it doesn't seem to be there today!

Brambleberry

Thanks for checking EssexExile, glad it's not just me!