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Potential Rating due to Moorcroft Debt Recovery

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I have been contacted by Moorcroft Debt Recovery who are claiming that i have a debt of £3,745.04. This relates to mortgage arrears a property that I sold circa 1993. I believed that I had previously fully repaid all monies via Lowell Finance around 7 years ago.
Upon receiving this letter from MDL, I asked them to furnish me with all details, paperwork, previous reference number held by Lowell's, original details from Lloyds TSB etc. relating to this alleged debt.
I received a letter from MDL this week wherein they stated, "...In response to your query raised, the client has advised that due to the age of the account they are unable to provide any documents relating to your query"
I work away from home at a remote location, so my opportunities of visiting CAB are limited but, as soon as possible, I shall be doing so. I am wary of my credit rating being damaged by this claim, so I would welcome any advice from those with greater knowledge than I.

Cam.

Comments

  • System
    System Posts: 178,342 Community Admin
    10,000 Posts Photogenic Name Dropper
    edited 14 August 2019 at 8:05AM
    "...In response to your query raised, the client has advised that due to the age of the account they are unable to provide any documents relating to your query"

    They don't have a leg to stand on. Ignore.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • You have no rating to be damaged so you’re fine in that respect.

    Usually unsecured debts require paperwork etc. but mortgage debts are treated different to debts such as a loan or credit card.

    What else did the letter state?

    Did it say they wouldn’t be pursuing anything further?
  • "What else did the letter state?"

    The opening paragraph was, "Further to your recent communication in respect of the <MDL ref no.> we have been in contact with Lloyds Bank PLC"

    The second paragraph was as above my original post verbatim.

    The third and final paragraph was, "We can also advise that your account has been placed on hold until the 13/08/2019, if you require anything further in relation to the information we have provided in this letter, please do not hesitate to contact us on the above number, or visit us at www etc.".

    That was the sum total of the letter. I'm astonished that they claim a figure of £x and have utterly nothing to define as to how this figure was arrived at. As I said, I will visit CAB when I get home this weekend.
  • "What else did the letter state?"

    The opening paragraph was, "Further to your recent communication in respect of the <MDL ref no.> we have been in contact with Lloyds Bank PLC"

    The second paragraph was as above my original post verbatim.

    The third and final paragraph was, "We can also advise that your account has been placed on hold until the 13/08/2019, if you require anything further in relation to the information we have provided in this letter, please do not hesitate to contact us on the above number, or visit us at www etc.".

    That was the sum total of the letter. I'm astonished that they claim a figure of £x and have utterly nothing to define as to how this figure was arrived at. As I said, I will visit CAB when I get home this weekend.

    CAB won't really tell you much.

    You can send them a prove-it letter, or indeed a statute barred letter if you believe the debt to be SB.
  • CakeCrusader
    CakeCrusader Posts: 1,118 Forumite
    It's a mortgage issue, this may not be statute barred (the limit for these is a lot longer, 12 years for England/Wales/Northern Ireland, 20 years for Scotland); https://www.stepchange.org/debt-info/can-i-write-off-debt/statute-barred-debt.aspx). If the account is on hold while they seek more info from the bank then it's best to hold fire and wait.
  • Earl_C_Moonbrand
    Earl_C_Moonbrand Posts: 3 Newbie
    edited 14 August 2019 at 12:04PM
    Clicking on the link kindly provided by CakeCrusader above, I note;

    "Mortgage shortfalls have a longer limitation period of 20 years for money you borrowed (the ‘capital’), while the interest charged on this has a limitation period of five years"

    I'm going to pursue further detail / information from on the proportion of mortgage debt to interest within the alleged debt. I'm also hoping to try and track down from the previous firm (to whom I believed I had settled this debt) any further information that I can. I've spoken to a third party and they told me to pursue the lack of any paperwork angle.
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