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tandem updated app
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older_wiser
Posts: 2,452 Forumite
in Credit cards
i can't seem to log into the tandem app since it was updated on the 12 august.
I've tried to reset password it allows me to do this but then the new password isn't recognised and all i get is an error saying couldn't log in try again. anyone else ?
I've tried to reset password it allows me to do this but then the new password isn't recognised and all i get is an error saying couldn't log in try again. anyone else ?
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Comments
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Mine is ok, but no recent update (Android).
The remedy is often to uninstall and then reinstall the app, logging in again with your account details.
Their number if you need it: +44 20 3370 0970Evolution, not revolution0 -
Mine is working0
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still no luck and the the update was for ios i'll give it a day or so and will try again
wouldn't be suprised that the account hasn't been locked due to the number of times i've attempted to log in.
thanks for the replies0 -
Add it to the pile :money:older_wiser wrote: »still no luck and the the update was for ios i'll give it a day or so and will try again
wouldn't be suprised that the account hasn't been locked due to the number of times i've attempted to log in.
thanks for the replies
https://forums.moneysavingexpert.com/discussion/5815394tandemThis is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Did you try reinstalling the app..?Evolution, not revolution0
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