tandem updated app

older_wiser

i can't seem to log into the tandem app since it was updated on the 12 august.

I've tried to reset password it allows me to do this but then the new password isn't recognised and all i get is an error saying couldn't log in try again. anyone else ?

eDicky

Mine is ok, but no recent update (Android).

The remedy is often to uninstall and then reinstall the app, logging in again with your account details.

Their number if you need it: +44 20 3370 0970

Cisco001

Mine is working

older_wiser

still no luck and the the update was for ios i'll give it a day or so and will try again

wouldn't be suprised that the account hasn't been locked due to the number of times i've attempted to log in.

thanks for the replies

System

older_wiser wrote: »

still no luck and the the update was for ios i'll give it a day or so and will try again

wouldn't be suprised that the account hasn't been locked due to the number of times i've attempted to log in.

thanks for the replies

Add it to the pile :money:
https://forums.moneysavingexpert.com/discussion/5815394tandem

eDicky

Did you try reinstalling the app..?