Credit Cover Premium

PJclaimer

Hi, I found some old credit card statements from N&P and Abbey National with what I thought was PPI they date from 1993 to 2000 so are covered by Santander. I submitted a claim but I am being told that as the statements have Credit Cover Premium or Credit Care Insurance (at 68p per £100) it is not PPI so I cannot claim.
Has anyone else come across this?
On double checking the N&P statements do refer to Credit Cover but the Abbey National statements have Payment Protection Premium so would appreciate any feedback.
Many thanks
Paul

[Deleted User]

PJclaimer wrote: »

Hi, I found some old credit card statements from N&P and Abbey National with what I thought was PPI they date from 1993 to 2000 so are covered by Santander. I submitted a claim but I am being told that as the statements have Credit Cover Premium or Credit Care Insurance (at 68p per £100) it is not PPI so I cannot claim.

You can complain about anything if you can show it was mis-sold. What complaint reason did you give? Who is telling you that you cannot complain? Remember that not all insurance is PPI, but it can still be mis-sold.

If the Bank refuse to consider your complaint, refer it to the Ombudsman,