Horizon Parking at Sainsburys Oswestry

llewpugh

Received a PCN from Horizon Parking yesterday. We use this supermarket weekly and never had any issues since the new parking cameras were installed. It seems that the incorrect exit procedure may have been not been followed exactly - either wrong reg acknowledged or failed to press finish. Spoke to parking gentleman today who advised to go instore and speak to a manager. Ian one of the managers sorted out the situation and has rescinded the fine. Seems they have anumber of these and policy seems to be to cancel them for regular customers - beneficial to have a receipt for shopping. Good customer service. If anyone has a genuine problem at this supermarket just approach a manager to sort it out.

waamo

llewpugh wrote: »

Received a PCN from Horizon Parking yesterday. We use this supermarket weekly and never had any issues since the new parking cameras were installed. It seems that the incorrect exit procedure may have been not been followed exactly - either wrong reg acknowledged or failed to press finish. Spoke to parking gentleman today who advised to go instore and speak to a manager. Ian one of the managers sorted out the situation and has rescinded the fine. Seems they have anumber of these and policy seems to be to cancel them for regular customers - beneficial to have a receipt for shopping. Good customer service. If anyone has a genuine problem at this supermarket just approach a manager to sort it out.

The new parking terminals there were causing issues last time I went in. There didn't seem to be enough of them and they were confusing people.

The new Morrisons might grab a fair bit of their trade.

Ralph-y

while we have your attention ....


please bookmark and have a quick read through the newbies thread ....


so that you are for warned the next time you fall m9into a scam like this.


https://forums.moneysavingexpert.com/discussion/4816822


Ralph:cool:

The_Deep

I do not know why large companies do not do some research on these scammers before they sign the contracts.

https://www.telegraph.co.uk/news/uknews/crime/11858473/Parking-firm-UKPC-admits-faking-tickets-to-fine-drivers.html

Umkomaas

The_Deep wrote: »

I do not know why large companies do not do some research on these scammers before they sign the contracts.

https://www.telegraph.co.uk/news/uknews/crime/11858473/Parking-firm-UKPC-admits-faking-tickets-to-fine-drivers.html

Good morning TD. UKPC not involved in this thread. The PPC was Horizon.

The_Deep

Indeed Umko, it is was the first word in the title.

pegotty

I've also just been sent a fine of £70 for 45 mins parking whilst shopping at Sainsburys. I didn't know I had to buy a ticket / get a receipt. Very shocked. Phoned manager who said as I hadn't kept my shopping receipt they couldn't help.
Do I have to pay the fine?

beamerguy

pegotty wrote: »

I've also just been sent a fine of £70 for 45 mins parking whilst shopping at Sainsburys. I didn't know I had to buy a ticket / get a receipt. Very shocked. Phoned manager who said as I hadn't kept my shopping receipt they couldn't help.
Do I have to pay the fine?

You must start your own thread if you want help